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Star Auto Mall 512

Bethlehem, PA

4.2
1,104 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,104 reviews

December 08, 2023

Jimmy is a great person all the employees are great people thanks Jimmy Merry Christmas to all and happy new year More

by brianbarndt.bb
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maalik McKoy-Cohen, Tom Muller, Asdrubal Pichardo
Dec 10, 2023 -

Star Auto Mall 512 responded

Thank you so much for your wonderful review, Brian! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Star Auto Mall 512!

December 05, 2023

Super friendly staff and fast and simple process. Transparency across the board. Great cars great prices. More

by nestito15
Recommend Dealer
Yes
Employees Worked With
Asdrubal Pichardo, Asdrubal Pichardo
Dec 05, 2023 -

Star Auto Mall 512 responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

December 03, 2023

The sales person Asdrubal Pichardo was great. He was patient, respectful, courteous kind and professional More

by Janet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asdrubal Pichardo
Dec 03, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, Janet! All of us at Star Auto Mall 512 are glad to have you as a customer.

December 03, 2023

I have extensive experience purchasing new and used cars for myself and my family. In fact, I tend to buy pre owned vehicles for my whole family. My experience with Ashrubal Pichardo (sales person) for Star More

by markkostelny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Sales Manager, Paul Business Manager, Asdrubal Pichardo
Dec 03, 2023 -

Star Auto Mall 512 responded

Thank you, Mark, for taking the time to share your thoughts on working with our team. We're glad to hear Asdrubal delivered such a great experience!

December 03, 2023

Working with Mariano was a pleasant experience and he went out of his way to help me pick out a good car More

by Momxnine
Recommend Dealer
Yes
Employees Worked With
Mariano
Dec 03, 2023 -

Star Auto Mall 512 responded

Thank you for the kind words for Mariano! We look forward to sharing your compliments with him, and don't hesitate to let us know if we can be of further assistance.

December 02, 2023

They got me a loan and got me a car and the car seems alright so far More

by RJHOLOVACKO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maalik McKoy-Cohen, Tom Muller, Asdrubal Pichardo
Dec 03, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 02, 2023

This dealership will care about you until you walk out the door with the keys. Then you will have to fight for everything. When calling for service I would have to call back and be transferred and call ba More

by jcoss0413
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Parvaz
Dec 06, 2023 -

Star Auto Mall 512 responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Glenn Chookolingo General Manager (484) 898-8100

November 19, 2023

The is clean and all the people there were very friendly and helpful. I would come back again if l needed. I would recommend this dealership for someone looking for another vehicle. More

by Gimli_1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Muller
Nov 19, 2023 -

Star Auto Mall 512 responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 17, 2023

Car broke down 4weeks after purchase and they tried to fix and they keep telling me to bring it in. Tried to call the seller but he won't return my call back. I'll like to trade it in for reliable car. Bu More

by n-hadid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Malik , Maalik McKoy-Cohen
Nov 22, 2023 -

Star Auto Mall 512 responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Glenn Chookolingo General Manager (484) 898-8100

November 15, 2023

Everyone here was so professional and helpful with getting me in a car! Good prices and good salesmen 👌🏼 More

by mclewell139
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Nov 15, 2023 -

Star Auto Mall 512 responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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