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Star Auto Mall 512

Bethlehem, PA

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Employees
Reviews
Vehicles
4.3
1,138 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,138 reviews

April 06, 2024

I would never buy from here again or recommend them. Worst experience ever buying car. I drove 3 hrs to this place. They promised the car would be ready when I showed up to look at it. It wasn’t. Waited More

by White Pine123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sergey and Ted, Asdrubal Pichardo
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Apr 11, 2024 -

Star Auto Mall 512 responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Glenn Chookolingo General Manager (484) 898-8100

April 03, 2024

Great people, great selection, very Happy to be a repeat customer. Highly recommended. You will be very happy to choose Star.. More

by THOMAS.KNECHT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergei , Tom Muller
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Apr 04, 2024 -

Star Auto Mall 512 responded

Thomas, Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 30, 2024

Todo muy rápido y todos dispuestos a ayudar asdrubal me explico todo muy bien y detalladamente More

by HOLITO121
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Asdrubal Pichardo
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Mar 31, 2024 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Asdrubal met your expectations. Thank you again for choosing Star Auto Mall 512, we look forward to having you as one of our valued customers for many more years to come!

March 25, 2024

Maalik was great. I wish they had told me that the percentage for the financing was going to be that high I would've never bought the car. They should be trying to fin More

by Lougon45
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen, Maalik McKoy-Cohen
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Mar 26, 2024 -

Star Auto Mall 512 responded

Thank you for taking the time to share your thoughts on working with Maalik and our team. We're glad to hear we delivered such a great experience!

March 22, 2024

Maalik was nice and helpful. He answered all my questions and was transparent all the way More

by yameulr
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen, Maalik McKoy-Cohen
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Jul 05, 2024 -

Star Auto Mall 512 responded

Thanks for your feedback on your recent visit to Star Auto Mall 512. It's great to hear that Maalik was able to assist you and that you had such a positive experience.

March 18, 2024

I am very pleased with my experience, I will definitely be a returning customer. I even got a donut after I was done with my paperwork 😊 More

by k.garcia1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
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Mar 18, 2024 -

Star Auto Mall 512 responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!

March 15, 2024

Worked well with our family and what our needs were. Will definitely refer other friends and family More

by JUSTINES1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Muller
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Mar 17, 2024 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 13, 2024

I will never recommend this place to anyone. Horrible customer service. I was completely scammed. I am not happy! More

by GONCALVESVANESSA14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raymond
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Mar 16, 2024 -

Star Auto Mall 512 responded

Vanessa, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Raymond can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Glenn Chookolingo General Manager (484) 898-8100

March 12, 2024

Even though we live 5 hours away and could not visit the dealership to buy a car, they worked with us to secure the car we wanted and led us smoothly through the buying process. More

by mjlittle
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier White
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March 12, 2024

Very professional. Good value. Willing to work with me. I would buy from them again. More

by michael schott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariano
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Mar 12, 2024 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! Mariano and our team sincerely value your business and look forward to your next visit.

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