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Star Auto Mall 512
Bethlehem, PA
1,138 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,138 reviews
July 24, 2024
It was the worst experience I've ever had purchasing a vehicle the business is clearly run down a lot of division between departments very dirty there's bed bugs in the furniture waiting areas obviously a vehicle the business is clearly run down a lot of division between departments very dirty there's bed bugs in the furniture waiting areas obviously a safety concern as a car appears to have driven through the dealership windows by the desks where family sit they do not keep their word and are quick to dismiss as if the customers not important. What is important to know that for the last 30 years I've been purchasing vehicles every 5 years or so and no bare minimum what is reasonable to expect this is a very dysfunctional facility in fact it requires a complete overhaul and they don't really take the customer safety into consideration. Everyone was hesitant to do the right thing as if the gatekeeper is very strict on margins and money. I can wholeheartedly say that I cannot recommend this dealership to anyone and will never return. More
by Delwin
Verified Customer
July 24, 2024
They are great in costume services, really good deal, easy to communicate and always trying to help me out even when I don’t speak English! easy to communicate and always trying to help me out even when I don’t speak English! More
by loramatos39
Employees Worked With
July 23, 2024
I got SUV that I wanted . the worked with me no pressure to make a sale. I would recommend them to anyone. the worked with me no pressure to make a sale. I would recommend them to anyone. More
by DCFACEBOOKEMAIL724
July 17, 2024
Employees were arguing with each other the entire time I was there, very uncomfortable. The sales associate I was working with did not seem to have a grip on what was going on. Kept leaving me at his desk t was there, very uncomfortable. The sales associate I was working with did not seem to have a grip on what was going on. Kept leaving me at his desk to go talk to ither employees. Whether it was understaffing or what, I was there much longer than I should've been. More
by muhammed
Employees Worked With
Tom Muller
July 09, 2024
Xavier was very helpful. Got straight to the point and I left the dealership very happy. Got straight to the point and I left the dealership very happy. More
by katrelj45
Employees Worked With
July 06, 2024
Tom and Sergey were easy to work with plus no pressure sales was a welcome addition. They worked with me seamlessly to a quick and easy purchase. sales was a welcome addition. They worked with me seamlessly to a quick and easy purchase. More
by Steve W.
Employees Worked With
Sergey Khanukayev, Tom Muller
July 05, 2024
Was fast and very pleasant experience would buy again there ! Thanks for the great experience there ! Thanks for the great experience More
by JEFFREYGIBSON722
Employees Worked With
Other Employees :
Maalik McKoy-Cohen, Tom Muller, Asdrubal Pichardo
