Stan McNabb Chrysler Dodge Jeep RAM

Wonderful help I recently bought a car from Richard Rittmann, he helped me get a car with in two weeks after I wrecked my car. He is a great person to work with, Ric I recently bought a car from Richard Rittmann, he helped me get a car with in two weeks after I wrecked my car. He is a great person to work with, Richard made this process feel simple. More

Awesome folks to deal with. Just bought our 2nd Jeep Wrangler from Stan McNabb. As always, they went above, and beyond to get us taken care of. Would absolutely recommend these g Just bought our 2nd Jeep Wrangler from Stan McNabb. As always, they went above, and beyond to get us taken care of. Would absolutely recommend these guys before anyone else. Five stars! More

Great service! Went to get my car serviced there and I ran into the sales manager Richard Rittman and he was extremely helpful. He answered all of my questions abou Went to get my car serviced there and I ran into the sales manager Richard Rittman and he was extremely helpful. He answered all of my questions about the warranty on the car I owned and went above and beyond to help me. I mentioned I was looking into a new model in the future and he was able to guide me in the right direction without being pushy. Great service! Great Sales Manager! More

**DO NOT USE THEIR SERVICE DEPARTMENT** My Jeep was acting up so I took it to Stan McNabb Jeep's service dept. (Tullahoma) They kept my jeep for about 3 weeks total, charged me $3900 and wh My Jeep was acting up so I took it to Stan McNabb Jeep's service dept. (Tullahoma) They kept my jeep for about 3 weeks total, charged me $3900 and when I left with my Jeep it was doing the same exact thing it was doing before I took the Jeep to their service dept. I was highly upset! I talked to 3 different managers including Trey McNabb. Needless to say not one manager seen a problem with me paying for the service department to play guessing games with my Jeep and making me pay for the service department while they were guessing with my Jeep. So if you decide to use Stan McNabb Service departments know if there is a problem with the service department DO NOT WASTE YOUR TIME GOING TO MANAGEMENT! They are fine knowing they took you for RIDE!!! (along with $3900) More

Great experience at Stan McNabb, I traded in a 2012 Scion tC looking for a larger vehicle. There was no hassle getting the full KBB value for my vehicle. Chris was kn at Stan McNabb, I traded in a 2012 Scion tC looking for a larger vehicle. There was no hassle getting the full KBB value for my vehicle. Chris was knowledgeable and assisted greatly in my decision. Initially I was looking at the 2016 Jeep Renegades, and after a drive, and some communication, Chris realized it wasn't what I was searching for. He recommended we take a look at another vehicle they had on the lot, a 2014 GMC Terrain. He understood what I was searching for, and knew exactly where to point me - after driving it, I knew it was the right choice. Great service from great people. More

lifetime customer the customer service is excellent, they helped with the process before,during,and after i bought the car when they could have just ignored any issues the customer service is excellent, they helped with the process before,during,and after i bought the car when they could have just ignored any issues because the deal was already made. More

Finally! A Chrysler Service Center I can Trust! As a reference point I should say that we have had absolutely horrible experiences with the Chrysler dealership service centers in our area for the pa As a reference point I should say that we have had absolutely horrible experiences with the Chrysler dealership service centers in our area for the past nine years. Every time, without exception, a lousy experience. So bad that we stopped going to Chrysler service centers altogether and have been using our local GMC/Buick dealership for repairs. They do a fantastic job on our vehicles and set a high bar for customer service but when it came time for the 100K service on our T&C I wanted to have someone who was familiar with Chrysler products do the work. I mean, brain surgeons are superior doctors right, but do you want one working on your heart? I absolutely dreaded having to deal with the Chrysler dealership again so I kept putting it off. Finally, I decided that I would rather drive a couple of hundred miles than deal with our local Chrysler shop so I started researching online. The first search was "Highest rated Chrysler Service Centers" set for a 200-mile radius. That's where I found Stan McNabb Chrysler. Not everyone has a pristine record when it comes to reviews and I know that. We are small business owners and deal with customers all the time and there are just some people that cannot be pleased. What made Stan McNabb Chrysler stand out from the other service center reviews I found online was their management's involvement with their customers' experience. They actually replied to the reviewers, both good and bad. That tells me they care about their customers and their business so I decided to give them a call and see how much they would try and xx me. Jason answered the phone and we talked for about 20-25 minutes. He never tried to xx me. I have worked on cars a lot in my time so I know enough to know when someone is BSing me. If he didn't know something he said so. He made a number of recommendations and gave a detailed explanation for why he was making the recommendation. He said if I could get it in that day (Monday) or the next they could probably have it back to me before the weekend (at the time I thought he was BSing me on that one). I told Jason I would see what I could do and thanks for his time. After some thought and discussion with The Boss (AKA my wife), we decided to close the store early and drive up to Tullahoma to drop off the van to get serviced. It was a beautiful two-hour drive. The dealership and service center were both well organized, tidy, and clean. Jason was surprised to see us (I didn't call first) but immediately got busy putting together our list of work to be done and finalizing our quote. Again, he said that unless they found something unexpected they should have it ready by the weekend (yeah, right). We asked for a restaurant recommendation and he gave us one for a local place called "One 22 West". That was a fantastic recommendation. I got a call from Jason the next day (Tuesday) letting me know what they found and asking what we wanted to be done for a couple of things. The next call I got was Jason telling me that the van was ready to be picked up...a day earlier than expected (Thursday). OK, so I'm kind of a pessimist (or maybe a realist based on my prior experiences with Chrysler service centers) because the first thing that I thought was "that was too fast, what am I gonna find wrong with it." I had already made plans in my schedule so I could pick up the van on Friday if it was ready but I went ahead and made some changes so I could go get it Thursday with the expectation that I would find something I didn't like and that would give them time to address it before the weekend so I could still pick it up Friday. Well, to my surprise, I did not find anything wrong with the work they had done. No grease on the steering wheel, no leaks under the engine, no funny noises (that weren't already there) coming from anywhere. After a week it drives and rides smooth and everything is as it should be. I've finally found a Chrysler Service Center that I trust. The two hour drive each way is absolutely worth it. Thanks Jason and everyone at Stan McNabb Chrysler! More

Great experience! Justin & James were a pleasure to work with! Explained everything & so friendly!! It was well worth the trip! We even had follow up from Justin! Justin & James were a pleasure to work with! Explained everything & so friendly!! It was well worth the trip! We even had follow up from Justin! More

Very friendly. They made my trading in a 2015 Dodge Journey that I had just purchased very easy. They put me in a 2017 Journey that I am extremely happy with. Chris They made my trading in a 2015 Dodge Journey that I had just purchased very easy. They put me in a 2017 Journey that I am extremely happy with. Chris Fournier was so friendly and knowledgeable. More