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Stan McNabb Chrysler Dodge Jeep RAM
Tullahoma, TN
206 Reviews
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Showing 206 reviews
December 29, 2014
Leather Seat Warranty Replacement Noticed a small tear in the stitching of my 2012 Jeep Sahara passenger seat a few weeks ago. Took it in to see John Greenwood to submit my warranty cl Noticed a small tear in the stitching of my 2012 Jeep Sahara passenger seat a few weeks ago. Took it in to see John Greenwood to submit my warranty claim. Within a week John had me scheduled for a leather seat cover replacement and made it a very painless process. Even handled it while I waited. This level of service will keep me coming back as a returning customer. Thanks guys. More
by ccfewell
Employees Worked With
Trey McNabb, John Greenwood
December 27, 2014
Service I have a 2006 Dodge 2500 Diesel that I wanted to get a few problems taken care of and also order replacement parts for maintenance. The parts departme I have a 2006 Dodge 2500 Diesel that I wanted to get a few problems taken care of and also order replacement parts for maintenance. The parts department was very helpful in getting me the right parts, as for the things I cant do : my transmission service and adjustment and also installing new heated mirrors the service department was awesome at helping me resolve these issues. The were very good at explaining things and listened to me when I explained my issues, they were good at staying on schedule as well, as for the parts it just doesn't make any sense to buy after market parts that are almost right, I want the parts that were made for it and have support, in the long run the Dodge parts are cheaper. More
by Matt P
Employees Worked With
John Greenwood, Terry Johnson, Mike Copeland
December 26, 2014
10 year old dead battery in PT Cruiser. Amazing battery life Since 2005, my wife and I have purchased 3 new vehicles from Stan Mcnabb and my son has purchased 1 used and 1 new auto. We have purchased them all fr Since 2005, my wife and I have purchased 3 new vehicles from Stan Mcnabb and my son has purchased 1 used and 1 new auto. We have purchased them all from Marissa Mckay, whom is an honest and excellent sales person of our choice. I will continue to purchase vehicles from Stan McNabb, most importantly for their service department excellence. John Greenwood and Mile Copeland do a great job in maintenance and servicing our vehicles year after year. They also fix only problems that you point out, or if they find problems that really needed attention, they will let you think it over, and take care of it when you can afford it. More
by rffoley
Employees Worked With
John Greenwood, Marissa McKay, Mike Copeland
December 23, 2014
Dash pad comming loose Excellent Work! Did what they said they would do. Went out of his way to make sure we were happy. Very friendly and informed staff. Excellent Work! Did what they said they would do. Went out of his way to make sure we were happy. Very friendly and informed staff. More
by W & T
Employees Worked With
Mike Copeland
December 19, 2014
BEST DEALERSHIP EVER I bought my Jeep in May 2012. I am a single mother of 2 kids and I was afraid of buying a car on my own for fear I would get ripped off. This dealer I bought my Jeep in May 2012. I am a single mother of 2 kids and I was afraid of buying a car on my own for fear I would get ripped off. This dealership was so easy to work with and there were no "hidden" fees or anything shady at all. Every single person I have dealt with at this dealership is so warm and friendly and helpful! The day I decided I wanted to buy a Jeep I called this dealership and told them I wanted to look at their selection but I had to work all day. Marissa was my sales person. She asked me what I was looking for and I gave her a brief explanation, she brought a Jeep to my work for me to test drive on my break. She also took my vehicle, at the time, back to the dealership so they could work on a price to offer me for trade. She brought me a 2 door Wrangler, which is what I thought I wanted. Having 2 kids, it just wasn't roomy enough for us, so I drove it back up there and she showed me a 4 door Wrangler. As soon as I left the lot, I was in love with this Jeep. I drove it on my errands the rest of the day and went back up to the dealership after work to make the deal. This process was so easy and fun!! I know, not what you expect to hear about these usually dreaded processes, but it was a great experience and I walked out with my Jeep keys in my hand a HUGE smile on my face!! It has been in the service department many times since for regular maintenance. John Greenwood is the service manager and he is AMAZING!! He is so helpful and kind!! Once my tire pressure light came on, due to the weather changing, so I took the Jeep to the service department, John came out and aired up my tires so they we properly filled. Another time, I bought a tag for the front of my Jeep, seems like nothing but Jeep Wranglers aren't really made for a tag on front, John made it work and it looks great!! The fact that the service manager comes out of his office and takes time out of his busy day to help me with these little things shows his character!! I actually took my Jeep in today for an oil change, he saw me pull up and opened the door for me. Last year, when I went for regular maintenance, the cashier gave me a box of Girl Scout cookies just for coming in. The work on my Jeep is always done in a very timely manner, done thoroughly and is everything they promise. Any time I have had a question or concern, they are very patient with me :). I LOVE this dealership and I will ALWAYS buy from them!!! More
by JessieD
Employees Worked With
John Greenwood, Marissa McKay
December 17, 2014
Jeep Fuse Had a recall on the heated mirrors on my 2012 Jeep. Since the parts are not available, they offered to remove the fuse for right now. It did not ta Had a recall on the heated mirrors on my 2012 Jeep. Since the parts are not available, they offered to remove the fuse for right now. It did not take any time, and we were on our way. Have always had good experiences with this dealership for oil changes and recalls. teddonnacartwright@hotmail.com. More
by Cruising
Employees Worked With
John Greenwood, Mike Copeland
December 17, 2014
Excellent Service Mike and the service crew always provide the best service! They treat you with respect and are always available and willing to work with you! Mike and the service crew always provide the best service! They treat you with respect and are always available and willing to work with you! More
by Jeepster
Employees Worked With
John Greenwood, Mike Copeland
December 17, 2014
Professional Service My son just purchased a used Dodge Avenger that was purchased new from this dealership. When I called to schedule his first service, Mike Copeland sch My son just purchased a used Dodge Avenger that was purchased new from this dealership. When I called to schedule his first service, Mike Copeland scheduled it for me at my convenience. The work was completed in a timely manner and we were treated with respect and with very professional service. I would highly recommend Mike and his service department. Rex and Josh Bicknell More
by Rex
Employees Worked With
Mike Copeland
December 17, 2014
Amazing Service As a women looking for someone to do service work I always have my guard up because of being treated badly. NOT here Mike and the service department a As a women looking for someone to do service work I always have my guard up because of being treated badly. NOT here Mike and the service department are the best. You've heard the saying treat you like family that's the truth here. Mike I just want to say Thank You. You and the gentlemen there in the service department are the BEST. Thank You Evelyn More
by emtcccg
Employees Worked With
Mike Copeland
December 09, 2014
wonderful The staff at Stan Mcnabb were beyond wonderful. Not only were they nice but also helped make my process of buying a new car fast and easy with 2 small The staff at Stan Mcnabb were beyond wonderful. Not only were they nice but also helped make my process of buying a new car fast and easy with 2 small children! I am so glad I came to this dealership. They will be the only dealership I go to from now on! More
by rkmussared
Employees Worked With
Austin Blakely
