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Stan McNabb Chevrolet Cadillac of Columbia - Service Center
Columbia, TN
295 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center
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October 15, 2019
Great friendly service staff very knowledgeable of my vehicle,services needed and recalls. Appointments we’re available at my convenience services were performed in a timely manner, fresh coffee was avai vehicle,services needed and recalls. Appointments we’re available at my convenience services were performed in a timely manner, fresh coffee was available in the waiting are. Pick up running good👍🏽 More
by ROLEAL2003
Verified CustomerEmployees Worked With
Other Employees :
Chris Johnson, Christina Ortiz, Andrew True
October 14, 2019
Great service team They were busy, but not a long wait. Was my first oil change since I purchased my 2019 Chevy Trax. Love the service and your open on Saturday. They were busy, but not a long wait. Was my first oil change since I purchased my 2019 Chevy Trax. Love the service and your open on Saturday. More
by mfgriffin.mg
Employees Worked With
Patrick Carlson
October 12, 2019
Restored confidence Their are always trust concerns when you go to have your vehicle worked on, wether it really needs what the mechanic suggest or not. That was my case. Their are always trust concerns when you go to have your vehicle worked on, wether it really needs what the mechanic suggest or not. That was my case. When the service manager, Joel Rimmer, heard from a third party my concerns, he reached out to me, he looked into the situation & offered a solution to regain my trust issues. Very professional & went above and beyond to restore my confidence in their dealership. More
by DFOGLIACWI
Employees Worked With
October 11, 2019
Good experience Had a lot of maintenance to do. Work was completed in timely manner and was done correctly. Easy check-in and check-out. The only minus was not gettin Had a lot of maintenance to do. Work was completed in timely manner and was done correctly. Easy check-in and check-out. The only minus was not getting the hard copy on the 27-point checklist. I find that useful. More
by jerryrchambers
Employees Worked With
Angie Menges
October 10, 2019
excellent service The service tech tried to duplicate transmission but was not able to transmission does not down shift hard all the time it did not set a fault code The service tech tried to duplicate transmission but was not able to transmission does not down shift hard all the time it did not set a fault code More
by TOMSIMONS
Employees Worked With
Patrick Carlson
October 10, 2019
Happy customer A huge thank you to Joel Rimmer, the service director for going above and beyond to listen to me and to resolve my issue within hours of him learning A huge thank you to Joel Rimmer, the service director for going above and beyond to listen to me and to resolve my issue within hours of him learning about it. That's some fantastic customer service that is appreciated! I also commend Trey McNabb for following up with me (a previously disgruntled customer that was really frustrated and upset) so soon afterwatd to ensure that everything was correct and I was happy. More
by Shandra
October 09, 2019
Oil change I was needing a oil change and tire rotation with an alignment as soon as possible and they were able to work me in with a short notice! Everyone was I was needing a oil change and tire rotation with an alignment as soon as possible and they were able to work me in with a short notice! Everyone was very nice and helpful! More
by Jessica
Employees Worked With
Patrick Carlson, Angie Menges, Christina Ortiz
October 09, 2019
Service review Not friendly service and damaged truck while servicing truck...if I had a choice I would not service vehicle here.. not happy with dealership and the Not friendly service and damaged truck while servicing truck...if I had a choice I would not service vehicle here.. not happy with dealership and the service department Only bright spots are Chris Miller and Big Matt both in sales More
by oufan2943
Employees Worked With
Chris Johnson, Matt " Big G " Grisham, Patrick Carlson, Chris Miller
October 09, 2019
Easy as pie!!! Our experience was really good. Patrick made it very easy on us. We dropped our car off and they did the rest. It was finished in a timely manner. Our experience was really good. Patrick made it very easy on us. We dropped our car off and they did the rest. It was finished in a timely manner. I was concerned because I had a previous experience that wasn’t very good. That was with the previous owners. The McNabb crew is awesome. I will definitely get everything done at the McNabb dealership. From buying to service. Thanks for doing such a great job! More
by DONNA.ESTEP
October 07, 2019
Maintenance Service Angie and Jeffery were very thorough in making sure my service needs were met. Angie met me as soon with a HUGE smile as I drove into the Service Lane Angie and Jeffery were very thorough in making sure my service needs were met. Angie met me as soon with a HUGE smile as I drove into the Service Lane. More
by phulsey58
Employees Worked With
Angie Menges
