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Stan McNabb Chevrolet Cadillac of Columbia - Service Center

Columbia, TN

4.5
295 Reviews

295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center

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January 27, 2020

My visit to this dealership was not the best. My vehicle went in for a warranty repair. First they ordered the wrongs parts. Then it took about a month for them to get the right parts. Took my vehicle back More

by Acotham
Recommend Dealer
No
Employees Worked With
Patrick Carlson
Jan 27, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

I apologize for the inconvenience that we caused and the damage on the vehicle. We did make sure that we fixed it. Again, I am sorry for your recent service and we will do much better job next time. Sincerely, Trey McNabb General Manager

January 25, 2020

McNabb oil change Very professional courteous service. The work was done in a timely manner. The car was left clean after they had finished the service. Good experie More

by PETESLIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson, Christina Ortiz
January 22, 2020

Excellent service. Warm greeting from Lori the service advisor followed by all repairs being completed in a timely fashion. Great place to do business in the future. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2020

My visit was great, truck was done as promised, Service rep. was pleasantly knowledgeable and friendly Lori Brennan was my service writer. I will be back. More

by gegorski
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2020

They are always professional, and attentive to customer concerns. I really appreciate the time they take to ensure that my concerns are addressed. Highly recommend! More

by michelle.l.koenig
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Carlson, Angie Menges, Christina Ortiz
January 18, 2020

Brake light showing car needed fluied! Even thou. i did not have an appt. they checked out my car! The brake light was showing i needed to add fluied, they added it and said if the light ca More

by TRUETITANSGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2020

First oil change @ this dealership / all good. Angie greeted me & checked me in perfectly !! Oil change was fast & clean. Waiting room was very comfortable. Thanks for your professional More

by robertwarfield77
Recommend Dealer
Yes
Employees Worked With
Angie Menges
January 17, 2020

In and out in a reasonable amount of time. No specific In and out in a reasonable amount of time. No specific problems to speak of. Oil change took a little over an hour to complete More

by SULLY38401
Recommend Dealer
Yes
Employees Worked With
Angie Menges
January 16, 2020

The dealer I used to go to washed and swept my car when I got it fixed or serviced. U should think about offering something like that More

by D.r.berger
Recommend Dealer
Yes
Employees Worked With
Laura Truelove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Berry
January 13, 2020

Had a small problem that "Griz" handled expeditiously for me! Very pleased overall with this dealership and staff! Would highly recommend purchasing a new or used vehicle from these folks! More

by tnwings2005
Recommend Dealer
Yes
Employees Worked With
Brian "Griz" Grezenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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