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Stan McNabb Chevrolet Cadillac of Columbia - Service Center
Columbia, TN
295 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center
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March 04, 2020
Fair and honest Very nice service rep “ Lori” had a 7 year old battery it tested ok, but I wanted to change it out. I would rather be preemptive than have it fail 6 m Very nice service rep “ Lori” had a 7 year old battery it tested ok, but I wanted to change it out. I would rather be preemptive than have it fail 6 months from now. Always liked dealership when it was Lucas Seems like you are carrying on the good service I have had in the past. More
by JPDERAN07
Verified CustomerEmployees Worked With
March 02, 2020
Great service! The service advisor was prompt and even texted me to make sure the line of communication was open. Everything’s about the visit was excellent from the service staff to the sales employees. texted me to make sure the line of communication was open. Everything’s about the visit was excellent from the service staff to the sales employees. More
by Tuttle1989
Employees Worked With
Other Employees :
Chris Johnson, Matt " Big G " Grisham, Patrick Carlson, Chris Miller, Jerry Brumley JR, David Sykes
February 29, 2020
Took my '09 STS; when they finished, car still had same problem. Took it back, they drove car; of course, they denied issue existed. N problem. Took it back, they drove car; of course, they denied issue existed. N More
by LChambers
February 28, 2020
They have performed ALL services on my 8 Chevy vehicles. Service department under Lucas had a regular turnover in their service group. I have not seen that with the McNabb staff but have had just par servic Service department under Lucas had a regular turnover in their service group. I have not seen that with the McNabb staff but have had just par service work performed. Not sure if it was there equipment or poor tech support. In either case the tech failed to check his work. More
by ROYEVINCIK
February 27, 2020
routine service The dealership did a great job of servicing my auto and getting it out in less than an hour. The appointment was honored on time. The dealership did a great job of servicing my auto and getting it out in less than an hour. The appointment was honored on time. More
by ljern73839
Employees Worked With
February 24, 2020
I’ve only visited twice for service! So far I’ve been satisfied! The service department personnel was professional and friendly and aimed to please! satisfied! The service department personnel was professional and friendly and aimed to please! More
by Lulu2014
February 24, 2020
Excellent service Sure love the excellent, personalized treatment from the service department when it is time for an oil change! They even washed my car for me...and i Sure love the excellent, personalized treatment from the service department when it is time for an oil change! They even washed my car for me...and it sure needed it! More
by 10PROOFREADER
Employees Worked With
February 20, 2020
I have Two Chevrolet vehicles and have used their service department on a number of occasions from oil changes and tire rotations to major engine repairs. They have always been great to deal with. Unlike oth department on a number of occasions from oil changes and tire rotations to major engine repairs. They have always been great to deal with. Unlike other places, they do a nice job of keeping me informed and are very responsive to my questions. More
by sphigh55
February 20, 2020
Laura was extremely helpful, knowledgeable and patient. I was very satisfied with the experience. Very thorough. I Will definitely recommend the dealership to friends and family. was very satisfied with the experience. Very thorough. I Will definitely recommend the dealership to friends and family. More
by janrubino
February 04, 2020
First time in for the day was terrible. I called manager and the second time in was good. I know others feel the same way because as I sat there and waited in waiting room there was a couple and a problem t and the second time in was good. I know others feel the same way because as I sat there and waited in waiting room there was a couple and a problem they needed to discuss with the service manager which was out sick. The tech said we can talk to xxxx. About it . They said are you talking g about the guy that just came through here and tech said yes. They said no we dealt with him before we need to discuss with someone else.. in customer service you need people skills and this dealership is lacking in that with a certain person in service dept. sadly. I’m planning on driving to franklin for service from now on. More
by 4hoofs
Employees Worked With
Patrick Carlson, Angie Menges
