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Stan McNabb Chevrolet Cadillac of Columbia - Service Center
Columbia, TN
295 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center
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May 13, 2020
They were very friendly and knowledgeable. Job done in a reasonable amount of time.clean and comfortable waiting lounge. Chairs 6 feet apart for protection from spread of virus from other customers in waiti reasonable amount of time.clean and comfortable waiting lounge. Chairs 6 feet apart for protection from spread of virus from other customers in waiting area. More
by kimfitzriverrat
Verified CustomerEmployees Worked With
Christina Ortiz
May 11, 2020
Was at your dealership for a engine service and oil change with a purchased Ally Service Contract. Was told my contract was expired after the motor work had been completed. If I had known the contract change with a purchased Ally Service Contract. Was told my contract was expired after the motor work had been completed. If I had known the contract was expired before hand I would have never elected to have the work done by your dealership very unprofessional!!!! More
by Lost_shadow1993
May 11, 2020
Parts guy was very helpful an polite, ordered part for truck an got it installed, so far so good, other than I have a new light that came up on the dash after visit, not sure if that would have came on if truck an got it installed, so far so good, other than I have a new light that came up on the dash after visit, not sure if that would have came on if I would have decided to take some were else, or if it was just time for it to go out, but so far I feel I paid 600 bucks to have a light on in dash. But two days before that I brought my car in for a oil change, an now the first time in my cars life,it leaks oil all over my driveway now, so I feel I paid for a oil change, that will have to be changed sooner than later cause it will now all be in driveway. An now I'm feeling I can't count on reliability of work on my vehicles, due to the first time I use your service on both vehicles, an they both have new issues. So I will get with Patrick about this oil leak, an if he does not tell me that he will replace the grommet on oil pan drain then I will have to take business else were, I believe they have, one, forgot to put grommet back on, or they have stripped the bolt itself. I have had the oil changed at different places, this is the only one were oil ended up all over my driveway. Very disappointed after spending almost 800 in two day there. More
by Terry
Employees Worked With
Patrick
May 11, 2020
The service department They got me in sooner than my appointment, got my service done, and got me out the door in a little more than an hour. Completely satisfied, and wil They got me in sooner than my appointment, got my service done, and got me out the door in a little more than an hour. Completely satisfied, and will continue to go to them with all my service needs in the future. More
by KIRBYBARBARA
Employees Worked With
I'm not really sure who the service rep was.
May 08, 2020
Joel and Laura were great, got me vehicle diagnosed and got the issue resolved in a timely manner. Oh I almost forgot Christina was great as wel got the issue resolved in a timely manner. Oh I almost forgot Christina was great as wel More
by brownmjbrown58
May 08, 2020
Great work . Easy communication , always responds fast and work was done quickly. Never worry about bring my car there . They use my extended warranty to make sure what is covered or not covered.. and work was done quickly. Never worry about bring my car there . They use my extended warranty to make sure what is covered or not covered.. More
by Johnelk96
Employees Worked With
May 01, 2020
Everyone I dealt with were knowledgeable and professional. I would like to see the customer service individuals wear masks and every one wear gloves. I will also. professional. I would like to see the customer service individuals wear masks and every one wear gloves. I will also. More
by JOYCEADOVE
April 24, 2020
I haven’t had my car very long. I think 9 months! I’ve been in the service dept. 2 times, and they seemed very efficient! I can’t rate the service dept employees because I don’t remember their names! been in the service dept. 2 times, and they seemed very efficient! I can’t rate the service dept employees because I don’t remember their names! More
by dallen52
Employees Worked With
Chris Miller
April 15, 2020
I had a part that was bad ,I forgot to schedule a appointment but went instead, Patrick worked me in THANKS.I WOULD RECOMMEND STAN MCNABB SERVICE CENTER appointment but went instead, Patrick worked me in THANKS.I WOULD RECOMMEND STAN MCNABB SERVICE CENTER More
by walterjennings411
Employees Worked With
Other Employees :
Patrick, Chris Johnson, Terri Anderson, Nancy Shook, Chris Miller
April 15, 2020
Friendly, professional, and attentive. Fixed my issues and provided a loaner during the process. Patrick was good to deal with and took care of everything and provided a loaner during the process. Patrick was good to deal with and took care of everything More
by erichixson
Employees Worked With
Patrick
