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Stan McNabb Chevrolet Cadillac of Columbia - Service Center

Columbia, TN

4.5
295 Reviews

295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center

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July 03, 2020

I have had nothing but great service and very friendly staff. I would like to recommend Stan McNabb Chevrolet and Cadillac dealership to anyone looking for a great place to buy a car or truck! More

by gbrucefg
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Carlson
July 02, 2020

pleased i didnt have an appointment but i was waited on and my wait was not long i will continue to come back for my oil changes More

by JCROB54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 30, 2020

Patrick and his service department performed all work in a professional manner. They seem to be willing to go the extra mile to ensure that I was completely satisfied. More

by gsoup
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson
June 30, 2020

Top notch service from the techs to the salespeople. All around great experience. The entire staff was friendly while I waited and took care of my service extremely quickly. More

by Tuttle1989
Recommend Dealer
Yes
Employees Worked With
Dolly McNabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey McNabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian "Griz" Grezenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Truelove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Johnson, Matt " Big G " Grisham, Nancy Shook
June 27, 2020

Oil change Very pleased with service and persons working in service area. Time for service was also very good and done within reasonable time. Look forward to ne More

by SHOPGIRL7-2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Appointments have always been available for my convenience. All work has been done in a timely manner. Phone calls have been courteous and prompt. Pat has been phenomenal each time I have came thr More

by HONEY2338401
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson
June 25, 2020

no masks,no distancing,no concern about this virus, enough said, I had a mask on, not only to protect myself, but others!!!! I am in my 70s,this virus might not be a major problem for someone younger , More

by lniclois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn't check there name tags,but I did contact Trey by email to voice my concernes
Jun 26, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for your feedback. We have changed our processes to protect our customers. We put protective plastic over the steering wheel and seating area. We want to make sure we are covering the touch surfaces. We keep wipes and hand sanitizer close by to keep our hands clean, as well as our customers. Sincerely, Trey McNabb

June 25, 2020

Tire Issues corrected We purchased our car from a private party and brought it in for some tire issues and Pat our service writer and the Technician was excellent in correc More

by Carl H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson
June 25, 2020

my great experience your dealership is the greatest---plus my son-in-law is your head mechanic... I have had nothing but great experiences with you---- I have bought cars More

by TLUCKEY62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david dahlgren, Christina Ortiz
June 25, 2020

I was concerned about going to a dealership to get my car fixed. My concerns were proven correct and I paid a ridiculous cost for the mechanic to do nothing on my car. More

by ginsoccer7
Recommend Dealer
No
Employees Worked With
Lori Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for your feedback. I am unable to find you in our system. We really want to make sure we take care of our customers. Could you please give me a call at 931-388-3824? Sincerely, Joel Rimmer Service Director

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