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Stan McNabb Chevrolet Cadillac of Columbia - Service Center

Columbia, TN

4.5
295 Reviews

295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center

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August 14, 2020

Battery Down! Needed service right away Car was parked in home garage and wouldn't start. Could tell from the sound when attempting to start that it was the battery. Finally did get it to More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2020

Great people !! Great sales !! Great service !! Great prices !! Just a really nice dealership with really nice employees !! Really like how friendly everyone is to customers !! More

by ChevyGuy
Recommend Dealer
Yes
Employees Worked With
Trey McNabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian "Griz" Grezenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "Kountry Boy" Cathey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Johnson, Christina Ortiz
August 02, 2020

Outstanding service Great dealership outstanding dealership great service sales and parts depts Caring personnel in all areas Outstanding owner and all of the sales st More

by analoldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolly McNabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey McNabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian "Griz" Grezenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Truelove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2020

Professional people with fair prices. I take my Cadillac there for service because the work is done promptly, professionally and for a fair price. Lori and Joel always take good care of me More

by CCRAIG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2020

From the first phone call to the visit, everyone was friendly and very helpful. I was in and out in under an hour. Easiest service appointment I have ever had. More

by Emily
Recommend Dealer
Yes
Employees Worked With
Dolly McNabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey McNabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

I Have been trying to fix a strange issue with my 2006 Corvette for a couple years and multiple mechanics. Joel the service manager took the time to research on his own and talk to two long time corvette More

by steve
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

Always a good experience when I get my truck serviced, all staff very professional and friendly. When a repair takes a while service keeps you in the loop. A loner is always available, been having truck s More

by JMWONCH
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Carlson, Christina Ortiz
July 29, 2020

I can’t say that I can it this time. I had to take my car back about five time and they have not fix it and the problem is Electrical problem.and charge for thing that are not work. More

by BENNIECASTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Rimmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Carlson
Jul 29, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for your feedback. I am sorry that we have not gotten it fixed yet. We will try our best this time to have it working for you. Sincerely, Trey McNabb

July 27, 2020

It was not a very good experience. The service is way to expensive. Labor cost is absolutely ridiculous. And also, I dropped my car off at 8:30 and it was not completed until 3:00 p.m for a simple tire fix. More

by xmplxx12
Recommend Dealer
No
Employees Worked With
Joel Rimmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for your feedback. I am sorry that your experience was not a good one with us. Please give me a call at 931-388-3824. Sincerely, Trey McNabb Owner

July 24, 2020

I got in to get my oil changed promptly. Service advisor Patrick was friendly and very helpful. My trick was serviced and ready to go as was promised More

by ronniehines
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson
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