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Stan McNabb Chevrolet Cadillac of Columbia
Columbia, TN
1,659 Reviews
Since 1980, Stan McNabb has been going by the old school rule of "treating others the way you want to be treated." We are excited to bring this level of service to our new Chevy Cadillac dealership in Columbia,
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,659 reviews
August 31, 2019
Happy Customer I was pleased with the efficiency of the department. My car was serviced in a timely manner and I was able to make my nest appointment on time! Thank I was pleased with the efficiency of the department. My car was serviced in a timely manner and I was able to make my nest appointment on time! Thank you, for your excellent service. More
by atwoodd
Verified CustomerEmployees Worked With
Matt " Big G " Grisham, Emily Martin
August 27, 2019
Great service! Everyone is very helpful and friendly. They take the time and concern to address service needs of my truck and car. Keep up the good work. Everyone is very helpful and friendly. They take the time and concern to address service needs of my truck and car. Keep up the good work. More
by STEVEJONES1953
August 27, 2019
Great overall experience My salesperson was understanding of my needs and helpful in exploring options to give me the best vehicle for me. . The sales experience was smooth a My salesperson was understanding of my needs and helpful in exploring options to give me the best vehicle for me. . The sales experience was smooth and was not pushy with the available protection options. The whole staff was helpful during this buying experience. More
by jamibeck1
Employees Worked With
Chris Johnson, Emily Martin
August 27, 2019
Pleased customer Thank you for your excellent service and the waiting area was very nice and loved the toys for children as I had a toddler with me Thank you for your excellent service and the waiting area was very nice and loved the toys for children as I had a toddler with me More
by Cadimom
August 25, 2019
Great place to shop Chevy !! Stan McNabb is a great place to shop Chevy !! Great selection with really good prices !! Really nice sales team that works hard to earn your business Stan McNabb is a great place to shop Chevy !! Great selection with really good prices !! Really nice sales team that works hard to earn your business !! More
by ChevyGuy
Employees Worked With
Other Employees :
Chris Johnson, Brandon Westgate, Chris Miller
August 23, 2019
Great experience! Love my new Malibu!! I had a great experience purchasing my new Malibu. The staff was great and made extra effort to make sure that I got the monthly payment that I wante I had a great experience purchasing my new Malibu. The staff was great and made extra effort to make sure that I got the monthly payment that I wanted. Everybody was friendly. More
by Sharon1965
Employees Worked With
Bud Todd, Chris Johnson
August 23, 2019
An enjoyable time I was very happy with the knowledge of Patrick. He was very helpful. The fact the technician informed me that I didn’t need new brakes was nice to hea I was very happy with the knowledge of Patrick. He was very helpful. The fact the technician informed me that I didn’t need new brakes was nice to hear. They didn’t take advantage of me. I will be happily advising my friends to come to Stan McNabb’s for their auto repairs. More
by DAGOOF
Employees Worked With
Patrick Carlson
August 23, 2019
Very Poor Customer Service My experience was poor. I will not return, though they did not charge me for some of the work because of my bad experience. I would have rather paid t My experience was poor. I will not return, though they did not charge me for some of the work because of my bad experience. I would have rather paid twice as much for good service, quality work, and honest, trustworthy handling of my situation at the beginning than receive free work and have the experience I had, not to mention the conflicts with Joel and having to grow exhausted in explaining the grievance . Patrick started the work order just fine, and so I did not start out with any warning signs, but then everything went down hill and I ended up having to go to Brian, the manager to address the issue. He offered some work at cost, which I was grateful, but not my goal. Even after this, the job I asked for was not done and I had to return the vehicle, due to poor communication skills by Joel. I received some of the work for free, but I did not go into this shop looking for a handout. I just wanted to have honest, quality work done and people return my calls in a timely manner. I had to repeatedly call back. I also explained to them that I had considered trading my truck in, but that I would not trust them for a sale. I am new to the area and made the wrong decision to trust the dealership as the best option. I should have shopped around, but I was sending my son in the truck back to school and did not have time to shop thoroughly. As I told Joel, upon leaving the shop, he needed to learn how to talk less and listen to the customer, and it would be better for everyone. I hope they will learn from my situation because I am sure a business cannot succeed with doing free work, and that is unfortunate. More
by janene316
August 23, 2019
Great Service The service team at Stan McNabb went out of their way to take care of my vehicle. Best customer service!! I will definitely return in the future The service team at Stan McNabb went out of their way to take care of my vehicle. Best customer service!! I will definitely return in the future More
by cman
August 22, 2019
Good experience Dena and CW were both very helpful and friendly.Talked withGriz and Matt also Chris was very helpful with the financing.Overall I was very pleased. Dena and CW were both very helpful and friendly.Talked withGriz and Matt also Chris was very helpful with the financing.Overall I was very pleased. More
by wrandy28
Employees Worked With
Other Employees :
Chris Johnson, Matt " Big G " Grisham, Chris "CW" Laughary
