Stan McNabb Chevrolet Buick GMC Cadillac

Happy customer I have always received outstanding service from this dealership. Cindee Batey is the best! Don McKay was very knowledgeable and supper friendly, would I have always received outstanding service from this dealership. Cindee Batey is the best! Don McKay was very knowledgeable and supper friendly, would deal with him again in the future. More

oil change Only complaint that I have is every time I have my oil changed on either vehicle it drips in my garage and leaves spots that are difficult to clean up Only complaint that I have is every time I have my oil changed on either vehicle it drips in my garage and leaves spots that are difficult to clean up. can they not tighten the filter so it will not drip? More

Very Satisfied! Great service! Very professional! Very satisfied! Dealt with Rodney Hunley and Adam Martin and was very satisfied with the overall experience. Both of Great service! Very professional! Very satisfied! Dealt with Rodney Hunley and Adam Martin and was very satisfied with the overall experience. Both of these young men were very friendly, prompt and professional. More

Warranty Work I appreciate the hard work of Rodney Hunley and the Stan McNabb Service Department. They always listen to my automotive concerns and do their best to I appreciate the hard work of Rodney Hunley and the Stan McNabb Service Department. They always listen to my automotive concerns and do their best to address the issue. They have helped my family on many occasions over the years with many different vehicles. Rodney is top notch! More

great experince not long to wait will be back Rodney Hunley is the only one I will deal with at Stan McNabb in the service department because when I take my suv in I know I can depend on it being Rodney Hunley is the only one I will deal with at Stan McNabb in the service department because when I take my suv in I know I can depend on it being taken care of. More

Service I carried my vehicle in today due to a safety recall on the ignition switch. I was very impressed with the service and timely manner it took to make I carried my vehicle in today due to a safety recall on the ignition switch. I was very impressed with the service and timely manner it took to make the repair to my vehicle. More

Excellent Service! Service is always awesome! I took my car in for an oil change and everything was exactly as expected. I won't take my car anywhere else! Service is always awesome! I took my car in for an oil change and everything was exactly as expected. I won't take my car anywhere else! More

Probably won't return Let me start by stating that Cyndee was lovely when checking us out. This is the first time we have worked with her. Adam Martin checked us in and Let me start by stating that Cyndee was lovely when checking us out. This is the first time we have worked with her. Adam Martin checked us in and I was less than impressed by his quality of service. He apparently doesn't know the dealership's policy on accepting coupons from mobile devices. When I informed him that I wanted to use two coupons from my phone, he told me that they only accept printed coupons. Rodney then informed him that he only had to write down the coupon code. Then he asked me to give him a minute, which turned into about five, while he noodled around with his computer. Meanwhile I stood and waited. Finally, I asked him if there was anything else he needed from me. He replied, "no," without looking up. An hour and a half after our scheduled appointment for oil change, tire rotation and balance and wiper blade replacement began we realized that our truck was back in the customer holding bay. It took another 15 minutes for us to be called for check out. Cyndee was very friendly during checkout. She informed me that there is a transmission coolant hose leak and gave me a guesstimate. It is very concerning that the dealership did not volunteer to get started on the work while I was already there. I would gladly have waited. It would have been a win win situation. Happy customer, higher revenue per transaction for the dealership. In fact, she suggested that I call when ready to schedule which made me feel that they didn't want to do the work today, despite the party being in stock. I live 20 miles from the dealership and can only come on my days off. Further, I commute 80 miles for work in the opposite direction daily. Now I am going home to worry about when I can get in for service before I have to travel in a couple of weeks for work. Keep in mind that Christmas is in 10 days and the dealership will be heavily booked. Will the leak worsen in the meantime? Ugh. This is my third negative experience with the service department. The sales team, especially T, is awesome. I simply don't understand why providing good customer service is so difficult. More

Very Professional Great experience. The staff was fast, professional, and friendly. Chad Stevens was fair, informative, and I enjoyed talking to him. Great experience, Great experience. The staff was fast, professional, and friendly. Chad Stevens was fair, informative, and I enjoyed talking to him. Great experience, from start to finish. More

Prompt, Curtious, and Honest I have experienced professional customer service from all three service advisors at Stan McNabb Chevrolet. Rodney Hunley, Adam Martin, and Cindee Bate I have experienced professional customer service from all three service advisors at Stan McNabb Chevrolet. Rodney Hunley, Adam Martin, and Cindee Batey, have all went above and beyond to make sure I have always been completely satisfied with the services they provide. They have always been prompt, curtious, and honest about what my vehicles have needed, and that is hard to find. More