Stan McNabb Chevrolet Buick GMC Cadillac
Tullahoma, TN
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Loyal customer service Rodney is the man when it comes to customer service!! My experience with Rodney, he is very loyal to his customers. He does what he says and you can d Rodney is the man when it comes to customer service!! My experience with Rodney, he is very loyal to his customers. He does what he says and you can depend on him keeping you updated on the status of the service being performed. He is GREAT!! More
Oil Change I have owned my vehicle for four years and have always had all of my service done here. Rodney is always very helpful and above all he has always been I have owned my vehicle for four years and have always had all of my service done here. Rodney is always very helpful and above all he has always been kind. He gets an A+ in customer service!! More
Great place and people I've dealt with Rodney at Stan Mcnabb several different times now and it's always a great experience. I'm sure I'll be back again I've dealt with Rodney at Stan Mcnabb several different times now and it's always a great experience. I'm sure I'll be back again More
Car servicing I called ahead to make arrangements to have my Buick serviced. Rodney assisted me on the phone and at the service center. I dropped my car off and h I called ahead to make arrangements to have my Buick serviced. Rodney assisted me on the phone and at the service center. I dropped my car off and he had someone take me back to my place of employment. Rodney was extremely pleasant and made the entire transaction super easy! More
low oil pressure Traveling through TN to FL from WI and warning light for low oil pressure so checked for nearest GMC dealer and found McNabb's. They said very booked Traveling through TN to FL from WI and warning light for low oil pressure so checked for nearest GMC dealer and found McNabb's. They said very booked but to drive there. Amazed they had us taken care of in less than 2 hours. Unfortunately computer did not make correct diagnosis and replacement of sensor did not solve the problem Xs 2. We stayed overnight and they took us to our hotel. They worked diligently a number of hours the following day until our problem was solved and we were on our way. Adam Martin at the service desk was very helpful as well as his manager Mike Wingerter. From the get go they treated us like old friends and did their very best to help us out. Keith our mechanic was like a bull dog trying to diagnose our problem with the help of GMC tech support and others. Our problem turned out to be one rarely seen with a relief valve in the oil lifter manifold that is cumbersome to diagnose. Despite that the computer made the error they charged us only for parts for the final repair because they felt they should have got it right the first time. Sometimes the computers are not as smart as good old experience and pride in what you do. More
Problem with cruse control To repair my cruse control was out of my budget at the present time. Rodney Hunley did explain in detail the parts required and the cost. He also ment To repair my cruse control was out of my budget at the present time. Rodney Hunley did explain in detail the parts required and the cost. He also mentioned the power steering leak and the problem with the rear brakes. More
Sales Department I just want to thank Lindsey Layne for her help in buying my car. She was very nice and explained all about the car. Thank you very much! Carolyn I just want to thank Lindsey Layne for her help in buying my car. She was very nice and explained all about the car. Thank you very much! Carolyn More
Happy Customer I was happy I could get in on a Saturday. Cindee was very helpful and explained the service my car needed. She is a very nice lady. I was happy I could get in on a Saturday. Cindee was very helpful and explained the service my car needed. She is a very nice lady. More
Service Dept. Reason for visit was Oil Change, Tire Rotate, and Recalls. I thought I only had one recall, they informed me I had four. Service completed in a time Reason for visit was Oil Change, Tire Rotate, and Recalls. I thought I only had one recall, they informed me I had four. Service completed in a timely manner. While rotating the tires, one of the studs in the rear was stripped. Had to make a return visit a week or so later, this repair was completed in record time and no charge! Highly recommend this dealer! More
Stan McNabb Collision Center I just wanted to say that the guys at the body shop do excellent work. Coty Hall was very helpful with dealing with the insurance company for me on ge I just wanted to say that the guys at the body shop do excellent work. Coty Hall was very helpful with dealing with the insurance company for me on getting the best repair made done to my car. And I'm very picky about my car. Daniel the body repair technician was very skilled and my car came out better than factory. So a big thanks to all you guys, and a great job well done!! More