705 Reviews of Stamford Hyundai Service Center
I recently moved to Stamford and was wishing that I could find the same quality service that I had in New York at my Hyundai dealer. Well not only did I find it, but it has exceeded my expectations. Both Vin find the same quality service that I had in New York at my Hyundai dealer. Well not only did I find it, but it has exceeded my expectations. Both Vince Pampena and David Corpolongo have helped me service my Sonata various times now - and let me tell you I have never been disappointed. Everything is taken care for me; from the initial call to the service dept., to the appointment , the courtesy car, EVERYTHING. I know I drive them both nuts with questions, but they know me already and they always provide me with a thorough explanation of the repairs that will be made to my car. I just wouldn't trust my car to anybody else but Stamford Hyundai! My car has 65.000 miles on it and it runs great! Thanks you guys - you are the best! - Eddie Gomez 2011 Hyundai Sonata More
I just had the most remarkable experience with Peter Reed, the Assistant Service Manager at Stamford (CT) Hyundai. Somehow, as I was driving my 2013 Hyundai Elantra late yesterday afternoon, my $2,20 Reed, the Assistant Service Manager at Stamford (CT) Hyundai. Somehow, as I was driving my 2013 Hyundai Elantra late yesterday afternoon, my $2,200 right hearing aid fell out of my ear while I was driving, and unfortunately it fell between the driver’s seat and the hump traversing front to back. I called Peter to see if he could help. He told me to bring the car into the agency around 7 AM today. I figured that the driver’s seat would have to be removed to find the hearing aid. But I didn’t take into account that Peter knew exactly what to do, and it did not include removing the seat. It turns out that he had a couple of very thin (but long) metal rods, one of which has the ability to open wide enough to capture a small object like my hearing aid. It took him about two or three minutes to locate it and within seconds thereafter he manipulated grabbing it so it could be retrieved. The upshot is that I had the foresight to purchase my 2013 Elantra at Stamford Hyundai. I strongly recommend the dealership (and Peter) to anyone looking for a new Hyundai. Morley Kahn More
12 monts ago I was living in Atlanta and owned 3 Hyundai's (2011 Sonota Ltd, 2011 Elantra Ltd, 2012 Santa Fe Ltd). So to start with, I believe in the quality of the Hyundai product - and have never Hyundai's (2011 Sonota Ltd, 2011 Elantra Ltd, 2012 Santa Fe Ltd). So to start with, I believe in the quality of the Hyundai product - and have never been disappointed with my prior service. 6 months ago I moved to Maine and only retained the Santa Fe (AWD). I would have purchased a 4x4 Hyundai truck if there was one in your sales line; so I had to purchase another brand. Last weekend I was driving from Maine to Stamford, CT for the weekend and noticed that I obviously needed a wheel balancing on my Santa Fe (15k mileage). I called Stamford Hyundai on the road to see about getting an appointment the next day (Saturday). Vince Pampena took my info down and I saw him the next morning at 8:00. He fit me in with the wheel balancing (which included dislodging some mud that had packed itself rather tightly inside of one of one of my wheels and added to the balancing problem), oil / filter change, replacing a missing reservoir cap, the usual multi-point inspection and a wash. Vince had me out of there in a short period of time and back on the road. Thanks Vince! It's experiences like this one that continues to make me a "poster boy" for Hyundai! Many of us are still waiting for your first pick up……. Bob Finck - Bridgton, ME More
I realized this morning that it's about that time that my car need an oil change. I usually only get my oil change done at a Honda or Acura dealership but at the time I was in Stamford and the neares that my car need an oil change. I usually only get my oil change done at a Honda or Acura dealership but at the time I was in Stamford and the nearest Acura dealership would be in Westport. I didn't want to drive out that far just for an oil change. I searched around Stamford for a place that I can possibility get an oil change at. All I could find were these dirty shops with low ratings online. Then I drove by this Hyundai dealership and can't help but notice how clean this place looked. I also saw an RSX like mine parked on the side of the building. So I took a risk and brought my 02 Acura RSX to this Hyundai dealership hoping they would be able to service my car although my car wasn't Hyundai. I must say I'm very satisfied and glad I came in. I came in feeling a little shy at first because I was a customer that didn't own a Hyundai. Peter Reed is an awesome guy. He made me feel really comfortable. We even had little conversations about my car and come to find out he was a master mechanic for Acura before he came to Hyundai. At the end of my oil change my car was washed and ready to go. I'm very glad that I came here! I would highly recommend this place. I'm definitely going back here for my next oil change. More
After calling two other Hyundai dealerships and being told they could not "accommodate me" I called Stamford Hyundai at 10am on a Saturday morning looking to get in to fix headlight issues. Vince very ki told they could not "accommodate me" I called Stamford Hyundai at 10am on a Saturday morning looking to get in to fix headlight issues. Vince very kindly squeezed be into the schedule and had me in/out on schedule. Feedback on the work performed was thorough and professional, and the quality of the work was top notch. A very pleasant experience. More
Over the Thanksgiving holiday, I noticed that my windshield wiper arms were not functioning normally. I hadn't worried too much initially, but I noticed they were getting worse each morning when I d windshield wiper arms were not functioning normally. I hadn't worried too much initially, but I noticed they were getting worse each morning when I defrosted my windows. Then, we had a rainy day and the driver side wiper arm was not moving at all. Frankly, I panicked and made the first appointment I could with Stamford Hyundai. I work in Manhattan Monday - Friday, so I thought finding a few moments to stop by during regular business hours would be near to impossible. However, I had the pleasure of coordinating with Peter Reed who was more than accommodating to my schedule. He made time for me first thing the next day and ensured I was the first customer in line for the service I requested. I was maybe at Stamford Hyundai for no more than 10 minutes total before my vehicle was thoroughly inspected and repaired. It was a miracle! I am so grateful to Peter and team for all they did to ensure my safety on the road, especially during this winter weather. I'm relatively new to the Stamford community and so grateful to know that I am supported by such a wonderful dealership. More
DO NOT USE SERVICE if you want excellent customer service and care. Guys at service desk can be rude and condescending. In the past, I wasn't overly impressed with the service in general, but the most recen and care. Guys at service desk can be rude and condescending. In the past, I wasn't overly impressed with the service in general, but the most recent experience was such a bad one that it is worth sharing here. My car broke down and had it towed there. After my husband had a conversation with David about when Hyundai would look at the car -- which ended in an altercation -- I actually had the car towed from the dealership to another car place, so that I can do business with a place that cares about my car and future business. I was inconvenienced and had to pay another $60 for a second tow, but what Stamford Hyundai needs to remember is that consumers have a choice. It's not too much off my nose to find another service place and to buy cars other than Hyundai. For any business, the cheapest and most profitable customer to keep is an existing customer. The Stamford dealer just lost one. We are currently in the process of buying another car, and the Santa Fe Sport was a very strong contender. We would have bought from the Stamford dealership as we had a relationship there. No more. A loss of thousands for the Stamford dealer, in both service and in car sales, all for a poorly handled conversation by the service desk. More
Yesterday, my oil lights came on and my engine began to rattle on my 2013 Elantra. I am from Massachusetts and travelling the area. I visited Stamford Hyundai first thing this morning and did not have a rattle on my 2013 Elantra. I am from Massachusetts and travelling the area. I visited Stamford Hyundai first thing this morning and did not have a schedueled appointment. David and the team were simply excellent - friendly, professional, calming, and understanding. Evidently, my car was experiencing oil/oil filter concerns due to an after market oil change at a non-Hyundai dealership. Lesson learned. In summary, my car is OK. Thank you to Dave and Stamford Hyundai. More
Great overall service. Positive attitude at the service desk. I always feel they are looking for the BEST way to offer service and are looking to build a long term relationship with me (rather than lookin desk. I always feel they are looking for the BEST way to offer service and are looking to build a long term relationship with me (rather than looking to make the most money from each service visit). I think they know that the most profitable relationship is one where they keep their customers coming back (and spreading the word). I must admit I'm always pleasantly surprised that they wash the car with every service...nice bonus for me. I'd highly recommend their service for any car (I bring my Honda there). More
My first time experience with the service department at Stamford Hyundai was great. The service and helpfulness was outstanding. I will highly recommend them to my friends and other Hyundai owners. Stamford Hyundai was great. The service and helpfulness was outstanding. I will highly recommend them to my friends and other Hyundai owners. More