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Stamford Ford Lincoln - Service Center

Stamford, CT

3.5
190 Reviews

190 Reviews of Stamford Ford Lincoln - Service Center

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March 31, 2017

Service on vehicle Took car in for service and the technician and service adviser helped to satisfy the requests and gave an enjoyable experience for me at the ford deal More

by Peter.carriero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Jun 15, 2017 -

Stamford Ford Lincoln responded

We are happy to hear about your great service experience with Gregg! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

March 31, 2017

Friendly efficient & fast Staff were all friendly, nice to see lots of smiles & "good mornings". Efficient service process & staff kept me informed. the environment was relaxed More

by shaboo2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Munnilal
Jun 15, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your great service experience! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

March 30, 2017

Excellence Always excellent service and polite, knowledgable agents. My concerns are always addressed and my questions are answered. This dealership has a strong More

by Polly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Jun 14, 2017 -

Stamford Ford Lincoln responded

We are happy to hear about your great experience at the dealership! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

March 29, 2017

Oil change and car wash Great group of guys who take the time to explain everything to me. They are friendly and always make me feel at home. I love that they call me to remi More

by Abonvino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mykytey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Catandella
Jun 14, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your amazing experiences at the dealership! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

March 24, 2017

Service Great service, always friendly, always smiling or telling a joke. Scott will even remember your name when you haven't been in for a while. No complai More

by Kjs2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your amazing service experience with Scott! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

March 22, 2017

Great, Friendly Service I have been coming to this dealership for service in my car for years now. They are always friendly, knowledgeable, and accommodating. I have tried More

by Michelle16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Catandella
Jun 12, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your great service experience! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

March 22, 2017

No hassles when I come here This dealership always has everything set up by the time im dropping off my car when going in for maintenance whether its paper work or a loaner car j More

by Adolfo123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Cosme-Velez
Jun 12, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your service experience! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

March 22, 2017

Patience The staff at the ford dealer in Stamford Ct worked great with me to make my experience good. They were patient and worked well with a situation that I More

by VivianaMelendez82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
May 26, 2017 -

Stamford Ford Lincoln responded

We are happy to hear about your great experience at the dealership! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

March 09, 2017

Gregg makes things right. I had a claimed warranty through ford for my Fiesta, I felt it was going to be a hassle however Gregg was with me every step of the way to communicate More

by WM2015ST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Mar 10, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your great service experience with Gregg! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

March 07, 2017

Service Just great service all way around. Great explanation of details. It's great when you really don't know the ins and outs of the vehicle. More

by Rocky Electric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Mar 10, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your great service experience! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

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