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Stamford Ford Lincoln - Service Center

Stamford, CT

3.5
190 Reviews

190 Reviews of Stamford Ford Lincoln - Service Center

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April 19, 2017

50k service Check-in to service center was a breeze. Shuttle provided was timely. Gregg offered some advice relating to what I should get done in the car which wa More

by Fordfocus123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Jun 22, 2017 -

Stamford Ford Lincoln responded

We are happy to hear about your great service experience with Gregg! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

April 17, 2017

Oil change Good experience. Prompt service. Staff were friendly and fair. Greg Catandella explained the process and welcomed me. This was my first oil change More

by MKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Jun 22, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your great service experience with Gregg! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future. We look forward to working with you again! Kind Regards, Alex Franchella Reputation Manager

April 17, 2017

Tire alignment Very prompt, friendly and informative. Informed me of what will happen today and when my next service was due, considerate towards my busy schedule an More

by Sjhwright1512
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Jun 22, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your amazing service experience! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

April 16, 2017

Great service Very friendly and reliable service. Gregg helped us resolve some warranty issues, he is friendly and knowledgeable. We have 2 vehicles we bring her an More

by Casperbonz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Jun 22, 2017 -

Stamford Ford Lincoln responded

We are happy to hear about your great service experience with Gregg! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

April 11, 2017

Excellent service Greg was extremely courteous and helpful also the work was completed in one day and the car is running very well . Just want to thank Greg very much More

by Larry 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Jun 22, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your great service experience with Gregg! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

April 11, 2017

New car issue Was treated kindly and quickly on phone and at dealership. No hassle just straight talk didn't question me on car treated fairly and honestly More

by Beckie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dickan, Gregg Catandella
Jun 22, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your great service experience! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

April 06, 2017

Great service Great customer service. Everyone is friendly, professional and they take the time to answer your questions. They listen to your concerns. The check More

by Escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Cosme-Velez
Jun 15, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your service experience with Josue! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

April 05, 2017

Service Great service department i have been coming to stamfors ford for over 15 years i will never change my dealer scott has been great to me and my family More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your amazing service experience with Scott! Thank you for taking the time to give us your feedback. We really appreciate your continued loyalty, review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

April 05, 2017

Easy Service Easy and convenient service. Ford provides a courtesy shuttle which makes getting to and from work hassle free. Can call and text during the day to pr More

by FittyFrank
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Jun 15, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your great service experience! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

April 05, 2017

Pleasant experience Car went in for control arms and other suspension issues. It was a bit pricier than the rest of the shops and no loaner was available. However they More

by James Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
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