Stamford Ford Lincoln - Service Center

Dominick has always been a caring person, he always make your time with Ford a memorable experience! Awesome Customer Service Sales and Service Department! 1 your time with Ford a memorable experience! Awesome Customer Service Sales and Service Department! 1 More

Easy, quick , and excellent service its always a breeze coming in for service at Stamford ford Lincoln. The advisor's are great and are knowledgeable. The service team is very helpful a its always a breeze coming in for service at Stamford ford Lincoln. The advisor's are great and are knowledgeable. The service team is very helpful and help you with any situation. They are very accommodating for their customers. More

Moonroof issue Ford service is Wonderfull. Bob Zvon helped us and was very detailed in explaining our issue. I feel like they are honest and trustworthy. Thank you F Ford service is Wonderfull. Bob Zvon helped us and was very detailed in explaining our issue. I feel like they are honest and trustworthy. Thank you Ford and Bob! More

Good Service Performed Promptly Service Department performed maintenance as requested. Quality of service was very good. Service advisor was attentive and friendly. Price was a bit Service Department performed maintenance as requested. Quality of service was very good. Service advisor was attentive and friendly. Price was a bit higher than expected. I was able to leave my vehicle and use the dealer's shuttle service to get to and from my job. The shuttle was convenient and reliable. More

Great Service Experience!!!!! The service team is very friendly and helpful. The Service Director Eric was in the service write up area and greeted me with a huge smile. Offered me The service team is very friendly and helpful. The Service Director Eric was in the service write up area and greeted me with a huge smile. Offered me a loaner car with ease due to an emergency service visit. I will definitely recommend this dealer to my friends. Thank you!!!! More

Scam artists My son took his car in for a clutch repair and now the car is undrivable and needs $5,000 of repairs. Avoid these people at all costs. My son took his car in for a clutch repair and now the car is undrivable and needs $5,000 of repairs. Avoid these people at all costs. More

They Broke My Car Took my Ford in with a problem in February. They were horrible at the customer relations in the six weeks they had my car. I picked up my car and was Took my Ford in with a problem in February. They were horrible at the customer relations in the six weeks they had my car. I picked up my car and was told it was all set, but after running for only five-ten minutes the engine was overheating and smoke was rising from the hood/through the AC vents. I sent it back to the dealer; they took one look at the car and said that it had been in a collision, that they couldn't fix it, and that it was dangerous to drive. When I took it to my local auto body shop, they identified almost $5,000 in damages, almost all of which were new (ie. occurred at this dealership) 1.) I was not in any collision; if one occurred it was in the almost two months they had my car. 2.) It took them one look to see that the car was dangerous to drive, and yet that is the condition they gave me the car back in without mentioning anything. 3.) There are parts the car came in with, such as the splash guard, that not only are no longer attached, but due to deformity no longer can be clipped into place 4.) The principle of the dealership promptly told me he would help pay for the damages incurred, acknowledged that I had been wronged, but then began dodging my calls and failing to call back. More

NEVER GO THERE FOR SERVICE ! Recently took my Lincoln there for service . It was a very BIG mistake. They are trying really hard to sell tires and wheel alignment; it must be Recently took my Lincoln there for service . It was a very BIG mistake. They are trying really hard to sell tires and wheel alignment; it must be very profitable. First they drove my car over an artificial bump they have made in front of the service department so hard that it came off the ground and landed again. We are talking a car that weights over 4,000 lb; imagine how hard they were trying to cause a damage so they can come to rescue.. And damage, they caused. The front wheels went off alignment as a result and they didn't fix it. I have to take it somewhere else to fix. Their next immediate diagnoses (without even looking) was "your tires are too old and have to be replaced" . "We are talking brand new tires . Please don't change them" I had to say ! I requested a few of things to be fixed. Instead they offered a standard package saying that it includes everything I am asking and more for a better price. They ended up omitting a couple of very important things that was needed and did a bunch of things that wasn't required. They also didn't work on the main reason for the visit "Tune up" due to the unnecessary package they forced on the client. To make it worse they put a lot of dirty black oily finger marks on the interior of the car. We are talking while leather interior. I can't clean them out. At the end the cost was about 50% more than their initial estimate without doing anything useful NEVER TAKE YOUR CAR THERE FOR SERVICE. I know I won't P.S.: My rating is 1 - Zero if I could, This site is assigning a higher rating than intended to soften the blow for their clients, the dealers. More

Awesome Customer Service! Took my Ford to get service. Spoke with Rebekah who took care of everything I needed done. Amazing staff. Got my car fully serviced will deff be back Took my Ford to get service. Spoke with Rebekah who took care of everything I needed done. Amazing staff. Got my car fully serviced will deff be back again! More