Stamford Ford Lincoln - Service Center

Service experience Our family has three Ford vehicles which are all serviced at Stamford Ford. Mike Ruggerio has been my service rep who has guided me through all visit Our family has three Ford vehicles which are all serviced at Stamford Ford. Mike Ruggerio has been my service rep who has guided me through all visits. He is a competent, respectful and knowledgable member of your staff. My experience with will keep me returning to this dealership for all my service and sale needs. More

Ford escape owner I have had consistently good service from this dealer. They explain everything thoroughly, price fairly, and run a very good service center. I recomme I have had consistently good service from this dealer. They explain everything thoroughly, price fairly, and run a very good service center. I recommend them More

I LOVE the guys over at Ford! They are personable, helpful and professional. I highly recommend this dealership. I always receive wonderful service, attention to detail, and personal service. I hear helpful and professional. I highly recommend this dealership. I always receive wonderful service, attention to detail, and personal service. I hear horror stories from friends about their dealerships. I wouldn't go ANYWHERE else. The guys actually ask you how your day is going and want to know....they are friendly and have a smile on their faces....even at 6:30 in the AM. GREAT customer service! It's a pleasure taking my car in. More

I had lost heat due to the vent doors sticking and called Scott Ferrara in Service to get my car in as soon as possible, it was Presidents Day and was able to get an appointment and the car was fixed. It wa Scott Ferrara in Service to get my car in as soon as possible, it was Presidents Day and was able to get an appointment and the car was fixed. It was a pleasure to drive my car with heat instead of dead cold air. I highly recommend Stamford Ford and the Service Department for their professionalism and quick response time to my car related issues. I also want to thank Scott Ferrara for always being there if an issue arises and my go to contact - which is absolutely important to me for continued servicing on my car. Thank you all - keep up the great work. Sincerely, Sherrill Anne Stover More

I took our 2013 Lincoln MKZ to Stamford Ford Lincoln for a software recall. The work was done in less time than they had said, they provided free coffee and a warm, comfortable lounge, and they checked the a software recall. The work was done in less time than they had said, they provided free coffee and a warm, comfortable lounge, and they checked the tires, oil, fluids and safety features of the MKZ and washed it, all at no charge. We love our MKZ Hybrid, averaging 39 miles per gallon over its first 5500 miles, and we like the dealer, Stamford Ford Lincoln. More

I brought my vehicle in for its first oil change. While waiting for my vehicle I was told that if I had any errands to run, that I could use one of the cars on the lot. The service waiting area was clean waiting for my vehicle I was told that if I had any errands to run, that I could use one of the cars on the lot. The service waiting area was clean and had a coffee machine (a big plus in my book). More

I am completely satisfy with the service department at Stamford Ford Lincoln. Peter saw to the problem my vehicle was having and informed me in detail, which I appreciate. I thank him for letting me kno Stamford Ford Lincoln. Peter saw to the problem my vehicle was having and informed me in detail, which I appreciate. I thank him for letting me know in advance that the vehicle would have to stay over night. By him doing so I had plenty of time to make arrangements to get home from work and back in the morning. It takes a team to fix a vehicle and I would also like the individual who fixed my MKX to be recognized. Eric Munnilal took the time to come out to greet me when I picked up my MKX which I found to be a professional manner on his part. He also took the time to answer some questions I had. More

The facility is always clean. The way they have the service set up makes it very easy. As soon as you drive in, you are greeted and checked in immediately.The ENTIRE service team is extremely friendly service set up makes it very easy. As soon as you drive in, you are greeted and checked in immediately.The ENTIRE service team is extremely friendly and professional. More

Stamford Ford Lincoln continues to have the best service dept. in the area. That includes Mercedes and Audi. They take the time to know you and your car, explaining everything, delivering quality service fr dept. in the area. That includes Mercedes and Audi. They take the time to know you and your car, explaining everything, delivering quality service from technicians to service advisors and all at a fair price. I've been dealing with them for over 7 years and they continue to go above and beyond every single time! More

Service team is very professional and polite. It is apparent they have been actively trained to focus on customer service and they act accordingly. You definitely get the sense that the customer's opi apparent they have been actively trained to focus on customer service and they act accordingly. You definitely get the sense that the customer's opinion matters. They are friendly, welcoming, and solicitous of the client in the service center. More