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Stamford Ford Lincoln - Service Center

Stamford, CT

3.5
190 Reviews

190 Reviews of Stamford Ford Lincoln - Service Center

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January 28, 2015

When it's a Safety Issue...You repair always comes first! Had a electronic safety issue and drove it to Stamford Ford...they took it...listened to my description...found the problem....immediately ordered the More

by paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Bloom
Jan 30, 2015 -

Stamford Ford Lincoln responded

Thank you so much for taking the time to review us! Your safety is our main priority, and we are glad that all of your car's issues were fixed immediately! We thank you and we look forward to servicing you again in the future!

January 10, 2015

Routine Service My Taurus has been serviced for the past seven years by Stamford Ford Lincoln. Their service has always been friendly and reliable, keeping my car in More

by Go2Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Bloom
Jan 23, 2015 -

Stamford Ford Lincoln responded

Thank you so very much for your wonderfully kind feedback. We are committed to customer satisfaction and strive to make sure that your Taurus is always at its best. We are glad that you enjoyed your visit and we look forward to seeing you next time!

January 07, 2015

The Nicest Dearlership in the WORLD!!!! I have never met a group of people that were the friendliest and most accommodating like the Stamford Ford Lincoln team. I have been a customer for o More

by MsJeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Munnilal, Peter Bloom
Jan 23, 2015 -

Stamford Ford Lincoln responded

Thank you so much for taking the time to review us and for your continuous business. We truly appreciate loyal customers such as yourself. We will definitely pass your kind words along to the team, who will be so happy to hear of your satisfaction! We look forward to working with you again in the future!

December 16, 2014

Exceptional Service Always! I brought my vehicle in for service and unfortunately there was an unexpected issue but because of the exceptional customer service my issue was quick More

by Sparky86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Bloom
Jan 23, 2015 -

Stamford Ford Lincoln responded

We are so pleased that your visit was satisfying and that your issues were resolved immediately and efficiently. We strive to keep you happy! We look forward to serving you again!

December 15, 2014

Service of car I had the car serviced for oil change and regular inspection, they called me about an issue with the engine filter and provided information about the More

by Xaviguz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Bloom
Jan 23, 2015 -

Stamford Ford Lincoln responded

We are so pleased that your visit was satisfying and that your issues were resolved immediately and efficiently. We strive to keep you happy! We look forward to serving you again!

December 12, 2014

Excellent Service Experience I had my vehicle serviced for an intermittent non-start issue. Peter checked me in to service and explained all that would be done. Everything was a More

by mphilbrook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Bloom
Jan 23, 2015 -

Stamford Ford Lincoln responded

We are so pleased that your visit was satisfying and that your issues were resolved immediately and efficiently. We strive to keep you happy! We look forward to serving you again!

December 12, 2014

Best Dealer in the area I take care of several cars for my boss, 6 of which are Fords or Lincolns and I get them all serviced at Stamford Ford. I have a relationship with ev More

by timothyblewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Munnilal, Peter Bloom
Jan 23, 2015 -

Stamford Ford Lincoln responded

Thank you so much for doing business with us and for writing this incredibly kind review! We take all of the comments we read into consideration and your feedback tells us that our commitment to customer satisfaction is working! We are so pleased that your visits have all been satisfying and we strive to continue to please you in the future! We will certainly pass your praises along and we look forward to working with you again in the future!

December 10, 2014

service as expected We've been dealing here for years and have never had any issues. Service techs are good - and always seem to check everything - not just the immediat More

by mfunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Bloom
Jan 23, 2015 -

Stamford Ford Lincoln responded

Thank you so very much for your wonderfully kind feedback. We are committed to customer satisfaction and strive to make sure that your vehicle is always at its best. We are glad that you enjoyed your visit and we look forward to seeing you next time!

December 04, 2014

Worst service My car has been there for almost 3 weeks and they haven't even started to fix it!... If It's under warranty they don't make it priority, Nor does serv More

by Me731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Bloom
Dec 15, 2014 -

Stamford Ford Lincoln responded

Dear Me731, Thank you for your feedback. I am sorry that it took several weeks to diagnose and repair your vehicle. As you are aware, we had to get approval from Ford in order to warranty the repair. Since it was a significant repair, Ford required maintenance records from you, which understandably took some time for you to submit. I know it’s frustrating not having your vehicle on a daily basis but please know that once we received your maintenance records from you, we expedited your repair as quickly as possible. I hope you are pleased that we were able to get the entire repair warranted at no cost to you. Providing outstanding customer service is the foundation of our business and regardless of any issues out of our control, I apologize if we failed to meet your expectations. If you would like to discuss this issue with me, please feel free to call me at 203-391-9150. Sincerely, Dominic Franchella President – Stamford Ford Lincoln

November 26, 2014

Customers Come First! In this day and age of take a number and get in line it's refreshing to work with the Service Dept at Stamford Ford. Friendly, knowlega More

by bbkominek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2014 -

Stamford Ford Lincoln responded

We are committed to keeping each customer feeling important and respected, and we are glad that your visit satisfied you! We thank you for your kind feedback and look forward to serving you in the future!

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