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Stamford Ford Lincoln - Service Center

Stamford, CT

3.5
190 Reviews

190 Reviews of Stamford Ford Lincoln - Service Center

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February 02, 2017

Very nice shop and good service The newly designed service shop in this dealership is top notch. Very friendly and professional staff. The do good quality work in a timely fashion an More

by Inks71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Feb 07, 2017 -

Stamford Ford Lincoln responded

We are happy to hear about your great service experience! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Marketing Manager

February 02, 2017

Awesome Service i just want to thank you for the awesome service i got at Stamford Ford. Gregg was kind and understanding. Fast service. Just the Best!! I would rec More

by alisadelaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Feb 07, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your amazing service experience with Gregg! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate both your review and business! Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Marketing Manager

January 31, 2017

Excellent I always get excellent service from all the employees including the transportation to and from work when leaving the car for service or any other repa More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pitassi, Gregg Catandella
Feb 07, 2017 -

Stamford Ford Lincoln responded

We are happy to hear about your great service experiences at the dealership! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Marketing Manager

January 30, 2017

Scott Ferrara My 2000 mustang was leaking transmission fluid and needed service. After having the car towed, Scott did a great job assessing the problem and gettin More

by mustang2000
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Stamford Ford Lincoln responded

We are happy to hear about your amazing service experience with Scott! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Marketing Manager

January 28, 2017

Oil change I was helped quickly and the overall service experience was great. Gregg helped me and he was super helpful. He answered all of my questions! More

by Mpal56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Feb 07, 2017 -

Stamford Ford Lincoln responded

We are happy to hear about your great and easy service experience with Gregg! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Marketing Manager

January 27, 2017

Service Once again the service at Stamford Ford was great. 2 cars 2 appointments on back to back days. After 20 years they are still the best. Greg Catandell More

by Kat714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Feb 07, 2017 -

Stamford Ford Lincoln responded

We are happy to hear about your great service experience with Gregg! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate your continued loyalty, review and business! Please don't hesitate to contact us if you should need anything in the future. Kind Regards, Alex Franchella Marketing Manager

January 26, 2017

All good. Very friendly, sincere desire to please customer. 30k mile service performed after service tech reccomended all good - very helpful and respectful of my time which is much appreciated - would recommen More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Feb 06, 2017 -

Stamford Ford Lincoln responded

We are happy to hear about your great service experience! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Marketing Manager

January 18, 2017

5000 mile check. Was helped out with an earlier appointment and while I waited work was completed and I was out the door as promised. Techs were very helpful. More

by Cutter2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 06, 2017 -

Stamford Ford Lincoln responded

We are happy to hear about your service experience! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Marketing Manager

January 17, 2017

Excellent service 👍 Excellent costumer service 👍 I rescheduled my appointment twice with no problem and came in to hrs early and they still took my car in More

by Danw203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Catandella
Feb 06, 2017 -

Stamford Ford Lincoln responded

We are so happy to hear about your amazing service experience! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Marketing Manager

January 17, 2017

Service I brought my car in for standard service. Greg was very helpful and didn't wait long for shuttle. I was given option to wait and wasn't too long the More

by Sford1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Catandella
Feb 06, 2017 -

Stamford Ford Lincoln responded

We are happy to hear about your great sales experience with Gregg! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Marketing Manager

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