Stamford Ford Lincoln

The service department is a joke here. I bought my new lincoln here in Dec. It had a scratch on rear bumper which they promised to fix. I dropped my car in the mid of Jan for that, I also I bought my new lincoln here in Dec. It had a scratch on rear bumper which they promised to fix. I dropped my car in the mid of Jan for that, I also asked to check some other minor electric issues (lock was not working and speaker sounded weird). Two weeks later my salesman (Clay, the only decent person there by the way) called me pick up my car, they fixed the paint but it turned out they did not check anything else. They offered me to drop my car and they will check it. Two weeks later - no news or calls or anything. I tried to reach out to them but their service department NEVER picks up phone. I am not joking. Out of 50 attempts you will be lucky if they pick up phone once or twice. So two weeks later (last week) I finally got a person on the phone and they convinced me they are working on my car actively. It looks like it was the first time they even touched it. I asked when will it be ready - they said couple of hours, we are actively working on it. I have not heard anything from them since then, they do not pick up phone. So far out of 2.5 months of the ownership my car spent 1.5 months in this crappy dealership. Do not use them. It is a joke, but not a service. Just putting a shame on a brand of Lincoln. More

Always friendly and honest service. I bought a CPO Escape from Stamford Ford a number of years ago. There was a stupid problem with Ford Credit - it was enough to make me cancel the I bought a CPO Escape from Stamford Ford a number of years ago. There was a stupid problem with Ford Credit - it was enough to make me cancel the order. When Dominic found out about it, he called Ford Credit and told them to get it right. They did, and Dominic called me back and made the deal happen! Since then, Ive been bringing my Escape to them for service. They are reliable, friendly, and HONEST. Scott Ferrara in service is THE BEST! I noticed a number of reviews with regards to lack of communication while vehicle is in service, especially having a person answer the phone. This appears to have started since Covid. I'm guessing that it is because it seems harder to get good help these days. This is not unique to any dealership or brand. In fact, I have another brand of car that I bring to another dealership. By comparison, this other dealer does not deserve to clean the floors at Stamford Ford. The service advisors at Stamford Ford provide you with a cell phone # you can text if you need to, which is a lot easier than getting though via phone. Again shout out to Scott in Service!! More

Great Experience! ! Keith really took care of me. Fast Efficient and Honest. I would be business here again! ! Keith really took care of me. Fast Efficient and Honest. I would be business here again! More

This is my 2-nd vehicle from Stamford Ford. Thanks to Mike M. We hade amazing experience. Thanks to Mike M. We hade amazing experience. More

Pleasure to work with Michael Mykytey, 2nd vehicle purchase @ Stamford Ford, always courteous and professional. Have no problem recommending him to others purchase @ Stamford Ford, always courteous and professional. Have no problem recommending him to others More

I've had a great experience at this dealer so far. Mike was extremely accommodatiing, personable, and made the transaction smooth and easy. I would definitely do business with him again and strongly r Mike was extremely accommodatiing, personable, and made the transaction smooth and easy. I would definitely do business with him again and strongly recommend. More

Worked with Barry Pasqualini - GREAT experience as before, probably 6 -7 cars now working with Barry. Always clear, customer focused, knowledgeable about inventory and lease finacing options - a plea before, probably 6 -7 cars now working with Barry. Always clear, customer focused, knowledgeable about inventory and lease finacing options - a pleasure to work with in every way. More

Muchas gracias Belén, por todo el apoyo y paciencia para vendernos los carros, por la confianza y seguridad que nos brinda para tomar la mejor decisión. Excelente servicio. vendernos los carros, por la confianza y seguridad que nos brinda para tomar la mejor decisión. Excelente servicio. More

Barry is a great man and was very helpful and straightforward. Their finance manager was the first one who didn't try and hard sell me something straightforward. Their finance manager was the first one who didn't try and hard sell me something More

My partner and myself have been doing business with Michael for over 15 years. Every deal with have was done very professionally and never one issue Michael for over 15 years. Every deal with have was done very professionally and never one issue More