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Stamford Ford Lincoln
Stamford, CT
2,031 Reviews
Welcome to Stamford Ford! Located in Stamford, CT, Stamford Ford has been Connecticut's #1 Ford & Lincoln dealer for over 10 consecutive years! We have also been ranked as one of the top 100 Ford Dealers in the country for Customers Service for six consecutive years. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Stamford Ford Lincoln a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,031 reviews
September 13, 2012
The service department in this dealership will bend over backwards to make their customers feel at home. You are always greeted when you walk in, there is always a beverage for you while you wait, they alw backwards to make their customers feel at home. You are always greeted when you walk in, there is always a beverage for you while you wait, they always let you know what is going on with the repair, and the cashier is very nice. I trust the guys that work on my vehicle and I can usually get an appointment when I need it. When I purchased my vehicle, the entire sales department was friendly and helpful. Any sales person would answer my questions and the sales manager was always there to help. When I picked up my new car they went over it with me front to back to be sure i understood how to use everything. On more than one occasion, I have had to call or stop in because I did something wrong with my technology in the car and ANYONE who was in sales was willing to help. I have never seen that in a dealership before. More
by cspiegler
August 03, 2012
Sales team works to ensure that customers are the center of their focus. Michael was amazing and worked to give the best customer service. I would tell any driver to give the 2013 Ford Escape a try. of their focus. Michael was amazing and worked to give the best customer service. I would tell any driver to give the 2013 Ford Escape a try. More
by dfdrus
Employees Worked With
July 19, 2012
We knew what product we were interested in, When spoke with salesman he was very co-operative and provided all the information about the car (FORD Fusion Sel) and gave us a rough estimate of monthly pric with salesman he was very co-operative and provided all the information about the car (FORD Fusion Sel) and gave us a rough estimate of monthly price for leasing including all incentives provided by Ford Motor Company. Finance Manager was very courteous and explained all the terms and related costs, schedule of payments etc. More
by bikasball
Employees Worked With
Anthony Sicillino & Anthony XXXXXX (Finance Manager)
July 17, 2012
I am continually amazed with the service of this dealership. This is about the 7th car I have purchased with confidence over the past years. I return due to the great customer service received and dealership. This is about the 7th car I have purchased with confidence over the past years. I return due to the great customer service received and trustworthy ethics of both Don and Chris Febbraio. Great follow through and genuine caring about your purchasing experience. 100 % satisfied with the service I have received over the past years. I can not say enough about such a wonderful dealership. Christine Arnette More
by carnette
Employees Worked With
Don & Chris Febbraio
July 15, 2012
Was sold a 169 inspection point preowned certified car that was a LEMON. Engine sputtered and car stalled on parkway, very, very scary. Engine light would come up on the dash and spanner sign. It was take that was a LEMON. Engine sputtered and car stalled on parkway, very, very scary. Engine light would come up on the dash and spanner sign. It was taken in several times, but they could not fix it, instead talked down the problem. I traded it in and lost lots of money. Now I see that the car is offered for sale again. Stay away from car with VIN #: 4M2EU48E38UJ17202 despite all the goodies like TV console, etc. By the way, Ford Motor has been informed of the serious factory defect of this vehicle. The attractive price tag of the car made me suspicious and I asked about it. Was told that it had been on the lot for too long and costs a lot in insurance, hence the relatively low price. Had I listened to my gut, I would not have ended up with a lemon. Was given the 169 point inspection report with all boxes ticked, but not even the key fobs were working when I picked it up the vehicle. The media system did not have the synch by Microsoft bluetooth functionality installed according to the specs, yet this box was checked in the report. Car had paint damage which was going to be repaired. After paper work was done and car presented, half the paint damage was still there with the response "we cannot eat that cost". Pomises after promises that were not kept, even when trading it in. I had no option than to go back to them as I did not want to sell to an individual nor go to another dealership and say I want to trade it (a lemon) for the very same vehicle.... You may buy a new car there and everyone will be picture book courteous, but stay away from preowned. Seems they have folks screening these reviews. Interesting that a customer would in 2012 comment on a review dating back to 2010..... More
by MountaineerLEMON
Employees Worked With
Siegfried Gugger
June 20, 2012
I don't normally respond to these, but Stamford Ford is such a great dealership I just had to let everyone know. As a perfectionist who has a relationship with many dealerships in the area because of my j such a great dealership I just had to let everyone know. As a perfectionist who has a relationship with many dealerships in the area because of my job, I have found Stamford Ford Lincoln to be the best! Hands down! No question! It's a casual, no-pressure atmosphere with great salespeople and a terrific service dept. They will work with you to get you in the car YOU want at a great price and the best service dept. to back them up. You won't do better than Stamford Ford Lincoln! More
by timothyblewis
Employees Worked With
Lena Spagnuolo, Dominic Franchella
June 11, 2012
The new service team is really on the ball. Pricing was better than expected. Recommended service was less expensive than my mechanic quoted. I will be returning for all my service work now. better than expected. Recommended service was less expensive than my mechanic quoted. I will be returning for all my service work now. More
by leader88
Employees Worked With
peter bloom
June 11, 2012
I took my 2008 Ford Explorer in because I thought I needed brakes and sure enough i did. The service team helped me out and the price was cheaper then I thought. I'm very impressed on how the service needed brakes and sure enough i did. The service team helped me out and the price was cheaper then I thought. I'm very impressed on how the service people really listen and go above and beyond to make sure that I was satisfied. I did not buy this explorer there but in the fall I will be buying my next one there . More
by A powers
Employees Worked With
Bob, Peter, and Anthony
June 08, 2012
Barry was very kind, knowledgeable about the financing, and extremely helpful in explaining details of the car, syncing, etc. He also streamlined the process of adding leather and the backup sensors. and extremely helpful in explaining details of the car, syncing, etc. He also streamlined the process of adding leather and the backup sensors. More
by runningwalk
Employees Worked With
Barry Pasqualini
June 08, 2012
When I first looked at the car the mileage was under 16,000 and the website had it at just over 15,000, not a major problem as Michael said it was being driven by one of the staff members there back and 16,000 and the website had it at just over 15,000, not a major problem as Michael said it was being driven by one of the staff members there back and forth from home to work. What I was upset about was the mileage at delivery was 19,729. No consideration was given for the additional miles on the car. More
by chris06897
Employees Worked With
Michael M.
