Stamford Ford Lincoln

I am continually amazed with the service of this dealership. This is about the 7th car I have purchased with confidence over the past years. I return due to the great customer service received and dealership. This is about the 7th car I have purchased with confidence over the past years. I return due to the great customer service received and trustworthy ethics of both Don and Chris Febbraio. Great follow through and genuine caring about your purchasing experience. 100 % satisfied with the service I have received over the past years. I can not say enough about such a wonderful dealership. Christine Arnette More

I don't normally respond to these, but Stamford Ford is such a great dealership I just had to let everyone know. As a perfectionist who has a relationship with many dealerships in the area because of my j such a great dealership I just had to let everyone know. As a perfectionist who has a relationship with many dealerships in the area because of my job, I have found Stamford Ford Lincoln to be the best! Hands down! No question! It's a casual, no-pressure atmosphere with great salespeople and a terrific service dept. They will work with you to get you in the car YOU want at a great price and the best service dept. to back them up. You won't do better than Stamford Ford Lincoln! More

The new service team is really on the ball. Pricing was better than expected. Recommended service was less expensive than my mechanic quoted. I will be returning for all my service work now. better than expected. Recommended service was less expensive than my mechanic quoted. I will be returning for all my service work now. More

I took my 2008 Ford Explorer in because I thought I needed brakes and sure enough i did. The service team helped me out and the price was cheaper then I thought. I'm very impressed on how the service needed brakes and sure enough i did. The service team helped me out and the price was cheaper then I thought. I'm very impressed on how the service people really listen and go above and beyond to make sure that I was satisfied. I did not buy this explorer there but in the fall I will be buying my next one there . More

Barry was very kind, knowledgeable about the financing, and extremely helpful in explaining details of the car, syncing, etc. He also streamlined the process of adding leather and the backup sensors. and extremely helpful in explaining details of the car, syncing, etc. He also streamlined the process of adding leather and the backup sensors. More

When I first looked at the car the mileage was under 16,000 and the website had it at just over 15,000, not a major problem as Michael said it was being driven by one of the staff members there back and 16,000 and the website had it at just over 15,000, not a major problem as Michael said it was being driven by one of the staff members there back and forth from home to work. What I was upset about was the mileage at delivery was 19,729. No consideration was given for the additional miles on the car. More

I bought a used 2009 Ford Flex from Stamford Ford back in March. The center console armrest had a broken latch which I requested that they replace before I took ownership. 2 months later and that same latc March. The center console armrest had a broken latch which I requested that they replace before I took ownership. 2 months later and that same latch has broken again as a result of what turned out to be sloppy work by the "technician" when they "fixed" the latch. Well, after emailing and calling for over a month, Stamford Ford refuses to stand behind their work and refuses to fix the armrest which now needs to be replaced entirely.They offered to sell me the replacement armrest at dealer cost, which wouldn't be a half bad offer...but...their "dealer cost" for the part is actually higher than regular RETAIL price!!! How much more dishonest can you get? And all this is over a part that would only cost them about $100. I never write these reviews, but I figured if they were adamant about ruining their reputation over $100 than others should know about who and what they will be dealing with. I hope this helps you all to avoid this dealership. Ford should be embarrassed. To summarize: - Shoddy workmanship - A dealership that refuse to stand behind their work - Aweful customer service - Dishonest pricing More

I am so disappointed in my experience at this dealership. I purchased my SUV used and have issue after issue starting with a headrest that didn't work, bad water pump, bad alternator, bad battery, and the l I purchased my SUV used and have issue after issue starting with a headrest that didn't work, bad water pump, bad alternator, bad battery, and the list goes on. My recent issue is that in 2010 when the car was still under warranty, the alternator died which killed the battery. The dealership replaced both items. Yesterday, about 1 1/2 years later, the battery they installed died and wouldn't keep a charge. Luckily, my local AutoZone was open (4:30 on a Sunday) and I was able to get a battery. I called the dealership first thing this morning the ask about the warranty on the battery they installed and learned that b/c it was installed under the Ford warranty, it is only guaranteed for 12mo's. If I purchased it, the guarantee would be for 3years. I guess I am confused. How could a battery under 2yrs old die? Did the dealership give me battery that was not great quality b/c it was replaced under warranty? I didn't know what to say and thanked the service person for the information and hung up. This recent experience makes me question the dealership's integrity and honesty. I do believe the battery that was installed was not as good as one I would have purchased had they charged me. I do feel that since they had to pay for it, they took the least expensive part available and installed it in my car. The dealership as a whole is O.K. Not Good....Not Great....But not 'Bad' either - just a little dishonest when the opportunity presents itself. Lesson learned...Don't go to Stamford Ford for replacement parts b/c they will take short cuts and install parts that are not up to par with items you can purchase at your local auto parts store. More

On every visit to Stamford Ford we were greeted and helped with our questions as soon as we arrived. This last visit was to purchase a good used Ford.(Our previous visit was to have the first free ser helped with our questions as soon as we arrived. This last visit was to purchase a good used Ford.(Our previous visit was to have the first free service for our new 2012 Ford Escape.) We received excellent service from Tony every time we came in. He had several vehicles for us to look at. We were just starting to look for a car but walked out with a contract for one of the vehicles that met our needs. It worked out perfectly!!!! More