St. Johnsbury GMC
St Johnsbury, VT
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New car lease All staff that I have come into contact with have been professional, offer excellent customer service, they are friendly, knowledgeable, flexible wi All staff that I have come into contact with have been professional, offer excellent customer service, they are friendly, knowledgeable, flexible with attention to detail. More
I had a great experience with St J auto! They got me right in when I called to schedule an appointment, fixed the problem and inspected my Yukon!! I appreciate them very much. right in when I called to schedule an appointment, fixed the problem and inspected my Yukon!! I appreciate them very much. More
Spammers They keep spamming my address, thinking I'm someone named Michelle. I've written and called and still it persists. If that's the level of service, I'd They keep spamming my address, thinking I'm someone named Michelle. I've written and called and still it persists. If that's the level of service, I'd rather go somewhere else. More
Outstanding performance and customer service friendly staff, would definitely recommend to friends and family. I will continue to be a returning customer thank you much. staff, would definitely recommend to friends and family. I will continue to be a returning customer thank you much. More
Timely service work Anyone have those checkups where you walk in, hardly get noticed, and practically have to beg for someone to wait on you? Not at St. J Auto. When I Anyone have those checkups where you walk in, hardly get noticed, and practically have to beg for someone to wait on you? Not at St. J Auto. When I walked in yesterday, Service Manager Denise Pelow greeted me as soon as I walked through the door, put down what she was doing, and walked with me to the counter. As she picked up my file, Zac came out from the shop to finish up. I was there for two minutes - TOPS! And it was the same when I returned to pick up my truck. Very happy with their service team! More
Let me start off by saying my past experiences here were not bad at all. This time I was NOT impressed! I was told my car needs wheel bearings (covered by my warranty), but if the mechanic breaks the speed not bad at all. This time I was NOT impressed! I was told my car needs wheel bearings (covered by my warranty), but if the mechanic breaks the speed sensors ($300 each!) which are threaded into the wheel bearings while changing them I have to pay for the replacement speed sensors because they are currently not damaged therefore not covered by my warranty! Why should I pay for damage caused by a trained mechanic?! In addition the tire pressure sensor (that had to be replaced when I bought the car 3 years ago (also covered by my warranty) is faulty again... instead of replacing it they “sealed it” and the very next day was losing air pressure in that tire again! More
Real decent experience Speaking with my sales resp. Noah was easy. He was very responsive to my inquires even on his days off. There wasn't a lot of negotiation needed to Speaking with my sales resp. Noah was easy. He was very responsive to my inquires even on his days off. There wasn't a lot of negotiation needed to find a deal we were both comfortable with. It was a little different given the conditions of the Covid-19 situation but found the staff practicing safety measures which made others feel safer. More
Friendly, informative,experienced,straight to the problem. A dealership I recommend very highly to do business with and have done so whenever possible. Have used GMC dealerships in other states with problem. A dealership I recommend very highly to do business with and have done so whenever possible. Have used GMC dealerships in other states with mostly bad experiences. More
Got an amazing new car! Despite COVID19 and the modified way in which to purchase a car, the transaction was super easy and stress free. Very nice staff! Thank you! way in which to purchase a car, the transaction was super easy and stress free. Very nice staff! Thank you! More
Great group of people. I have the people at this dealership incredibly nice and helpful. They do a great job with my car and do the work quickly. I really appreciate them be I have the people at this dealership incredibly nice and helpful. They do a great job with my car and do the work quickly. I really appreciate them being there with all that is happening around us. More