St. Johnsbury GMC
St Johnsbury, VT
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Zach was very easy to work with ! he was very professional and easily explained everything I needed to know with my vehicle. I would recommend this dealership and Zack to anyone looking to have w professional and easily explained everything I needed to know with my vehicle. I would recommend this dealership and Zack to anyone looking to have work done More
I used to be very happy with the service but after being hit with an s as knits 900$bill with more than 50% going to labor was sticker shock to say the least. The service had been going down lately with pro hit with an s as knits 900$bill with more than 50% going to labor was sticker shock to say the least. The service had been going down lately with problems being brought to them only to be told “its hereditary“ and be sent away and then have to replace expensive parts after the warranty expired. Same with brakes when I asked them to pull them apart since they were getting older to make sure they were ok. They pulled the tires and did a visual inspection and told they were fine. short time later I’m being told all the brakes need replacing to the tune of about $1000. Up until these events I had been very satisfied. More
AWESOME There was a recall in regards to our truck, recd a call in regards to recall, instructing that it could be dangerous for us to use the FOB, until the There was a recall in regards to our truck, recd a call in regards to recall, instructing that it could be dangerous for us to use the FOB, until the update was done. The appointment was made within a very short time from the call, once we were at the dealership it service was done very timely. Service dept has always be friendly and things were done timely every time we have had to have work done. More
Did an awesome job of making my interior look brand new! Smells just like the day I brought it home. Totally going to make this a once a year annual cleaning appointment Smells just like the day I brought it home. Totally going to make this a once a year annual cleaning appointment More
Easy to work with Dean is very easy to work with.. Saw Jessie Morgan whom we have known for a long time. She is extremely pleasant. They are both assets to your busin Dean is very easy to work with.. Saw Jessie Morgan whom we have known for a long time. She is extremely pleasant. They are both assets to your business. More
Dan Macek the salesperson at ST J auto is one of the best I have ever dealt with this is the second truck I have bought from him he knows what I want and it makes the deal go so much easier couldn’t be happi I have ever dealt with this is the second truck I have bought from him he knows what I want and it makes the deal go so much easier couldn’t be happier More
Recall Always a pleasure to work with St. J GMC. Clean waiting room. Fast service. Always offer refreshments. Clean bathrooms. Hope to get another truck ther Always a pleasure to work with St. J GMC. Clean waiting room. Fast service. Always offer refreshments. Clean bathrooms. Hope to get another truck there! More
Quick to accommodate and responsible. I stopped in at the service desk on Thursday because I was experiencing brake pulsation. "What are you doing tomorrow morning?" I was asked by the wo I stopped in at the service desk on Thursday because I was experiencing brake pulsation. "What are you doing tomorrow morning?" I was asked by the woman scheduling appointments. Friday morning they diagnosed the problem, determined it should have been picked up at the recent service appointment, corrected the problem, and did not charge me for the service. Great staff, and outstanding customer service. More
just leased my fourth sierra st j gmc is the only dealership i will work with. i;ve had fords since 1970 switched to gmc nine years ago. my fourth lease. matt in sales has been st j gmc is the only dealership i will work with. i;ve had fords since 1970 switched to gmc nine years ago. my fourth lease. matt in sales has been great , denise and zach in service the best, the product is what i wanted but for the arm rest that no longer opens and the deleted lumbar support. More
2019 GMC Terrain I did not realize what a 2019 holdover was. I’ve since learned that it means it’s a piece of crap. Because of the COVID 19 my car sat for almost 2 m I did not realize what a 2019 holdover was. I’ve since learned that it means it’s a piece of crap. Because of the COVID 19 my car sat for almost 2 months. I drove to Florida and parked it for a week while visiting. When I went to get into it, my car was dead. I called AAA to come jump my car. They couldn’t do it. Come to find out, the cells in my battery were dead and I had to but a new battery to come home. When I told my technician she told me there wasn’t anything the dealership could do, I need to call GMC directly. So much for service after the sale. I probably won’t go back there and I definitely won’t recommend ST J Auto to anyone. More