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St. Johnsbury GMC

St Johnsbury, VT

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575 Reviews

500 Memorial Dr

St Johnsbury, VT

05819

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August 30, 2018

Was not happy with outcome I was owed the brake system that was in my old truck I was told that they could not find it and there for I didn’t get it I’m not happy. More

by OZZY31955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service man
August 29, 2018

Stress Free This is my 3rd vehicle purchased from St. J. Every time I call for a vehicle Matt always finds what I want and at the price I can afford. Matt knows I More

by backusremodeling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ritchotte
January 08, 2017

No pressure and received what I was looking for! Doug really listened to me and delivered on what I was looking for!! He didn't pressure me or try to show me anything other than what I was looking f More

by Loving my car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Jan 09, 2017 -

St. Johnsbury GMC responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know that Doug was able to provide you with pressure-free service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Kristin Michaud, GM

October 01, 2016

Amateur hour They'd rather talk about dinner plans then help a customer. They lie to customers. Told me they had the car there only to get there and they didn't ha More

by Juancarlosdanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kristin, Mel
Oct 03, 2016 -

St. Johnsbury GMC responded

We are sorry to hear that you had a negative experience with our dealership. We assure you that we absolutely never instruct our staff to "bait and switch" any of our customers, nor do we condone the practice at all. We would be more than happy to discuss a specific car in our inventory with you or answer any other questions that you may have. Please contact us so that we may begin to build a trustworthy business relationship. We look forward to hearing from you. Regards, St. Johnsbury Buick GMC Team

September 08, 2016

Efficient and attentive The crew at St j auto were wonderful about addressing my vehicle needs. There was no hassle and some quick negotiations and we were done. They made ev More

by Happy truck guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff ,Jared, Christine, Ryan and dean
Sep 12, 2016 -

St. Johnsbury GMC responded

Hi there! Thank you so much for taking the time to leave us this great review! We are thrilled that your experience here met all of your expectations. Michael is new to our team but we see him becoming a huge asset to our company with how he treats his customers and goes above and beyond for every one of them. If you find yourself with any questions in the future - feel free to reach out, but we hope you enjoy your new truck for many years to come. Thanks again!

September 04, 2016

Nice and not pushy Collin is not a pushy salesman but he works to get the best deal for you. :). I went just to test drive a truck and wound up leasing a Buick! I also w More

by Tonya Ashman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Bellavd
Sep 06, 2016 -

St. Johnsbury GMC responded

Hi Tonya! Thank you so much for taking the time to leave Collin (and us) this great review! We are glad that he could fix the floor mat situation and get your CD back to you! If there is anything you need in the future, don't hesitate to reach out to Collin - he really will go above and beyond to help you if he can! Thanks again and enjoy your new Verano :-)

September 03, 2016

Happy Customer Stress free pleasant experience better than expected. Team went the extra mile to find the vehicle that I wanted with the options I asked for. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Bellaud
Sep 06, 2016 -

St. Johnsbury GMC responded

Hi there! Thank you so much for taking the time to leave us sch a nice review! We always try to go above and beyond for your customers and are so glad you left the dealership happy! We hope you love your new vehicle for many years to come, but if you find yourself with any questions, don't hesitate to reach out to Collin! He is great and is always willing to help a customer, if he can!

September 01, 2016

Leasing a new vehicle was quick and easy. Very satisfied with our experience. We went on a Saturday and we were waited on immediately. They found the vehicle we wanted before we left and we More

by GMC Denali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Bellavd
Sep 02, 2016 -

St. Johnsbury GMC responded

Hi there! Thank you for taking the time to leave us such a nice review! We are very glad that you stopped into see us so we could help you get into your new Lease! We hope you love your new Denali, but if you have any questions in the future, feel free to reach out. Collin is always willing to help a customer if he can! Thanks again for your kind words and happy driving!

August 29, 2016

Cake and eat it too Great, low pressure experience while I decided to get back in the leasing world or not. Common sense approach, open to negotiation and best of all si More

by Crem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Bellaud, Jared White
Sep 02, 2016 -

St. Johnsbury GMC responded

Hi there! Thank you so much for leaving us such a nice review, here on DealerRater.com! We try to make the experience of leasing a new vehicle a good one so we are glad you left Happy! If you find yourself with any questions or concerns in the future, feel free to reach out to us - Collin is great and is always willing to help a customer if he can.

August 19, 2016

Awesome first time experience Having to purchase a new(used) car for the very first time, I was anxious and overwhelmed... Not knowing how the process went... We dealt with a v More

by H. Morea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Duprey
Aug 22, 2016 -

St. Johnsbury GMC responded

Thank you so much for taking the time to leave Doug a review here on DealerRater.com! We appreciate your kind words and business! We are so happy that we could get you into your "new-to-you" Corolla and even happier that you love it so much! It's a very safe and reliable vehicle that will be great for taking your grandbaby on adventures and making new memories! Please, don't hesitate to reach out to Doug, or any of us for that matter, if you find yourself with any questions in the future. We are only a phone call away and are always happy to help a customer if we can! Happy Driving :-)

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