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St. Johnsbury GMC

St Johnsbury, VT

not yet
rated
575 Reviews

500 Memorial Dr

St Johnsbury, VT

05819

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Showing 575 reviews

October 13, 2018

service appointment I needed detailing of my truck in preparation for sale and the day before the visit the emergency brake cable broke! Zach was able to fit in the brak More

by KFORTIER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Oct 16, 2018 -

St. Johnsbury GMC responded

Thank you for your 5 Star review !! I'm so pleased everything went smoothly and you are completely satisfied with the work performed on you truck. We look forward working with you again in the future. Sincerely, Denise Pelow Service Manager

October 13, 2018

Great people to work with no games As a business owner I don't have time to spend shopping all the gimmicks that some dealers try to pull. Dan and Doug listened to what I needed and we More

by Homebuilder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Doug
Oct 23, 2018 -

St. Johnsbury GMC responded

Thank you for your 5 Star review !! I so glad that Dan & Doug were able to make you a great deal with no games involved. We appreciate your business and look forward to working with you again in the future, Sincerely, Jeff Depot Sales Manager

October 13, 2018

did not get what i asked for. i asked the dealer to reprogram my transmission. they didn't do it because they said it had the lated update. i told them that it would not make a dif More

by rob460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jessy
Oct 23, 2018 -

St. Johnsbury GMC responded

Thank you for your review. I'm sorry to hear that your experience in our service department was not what you expected or asked for. I would like the opportunity to speak with you more about this situation. Please feel free to contact me on my direct line 802-748-0370 at anytime. Sincerely, Kari Dexter Community Relations

October 10, 2018

Complimentary Inspection and Oil Change My vehicle was in for my last complimentary Oil Change and it was inspected as well. Work was performed on schedule and in a timely manner. More

by mwheeler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Loschiavo
Oct 10, 2018 -

St. Johnsbury GMC responded

I'm so pleased that we were able to get your service done and you back on the road in a timely manner. We look forward to helping you again in the future. Sincerely Denise Pelow Service Manager

October 09, 2018

Low pressure, First time customer at St J, they answered my questions without the usual sales spin, gave me plenty of time to think about the deal. I liked what the More

by RBOVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Cady
Oct 10, 2018 -

St. Johnsbury GMC responded

Thank you for taking the time to write this review. I am thrilled that we were able to get you into the vehicle you wanted at the price you wanted. We look forward to helping you in the future. Welcome to the ST J Auto family. Sincerely, Ryan Thompson General Manager

October 09, 2018

Warranty repair Jesse in service was thourough in reviewing my trucks issues, took care of another issue that shoewd up, and had me on my way home in the time frame h More

by PHILIPHATHORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse in service
Oct 10, 2018 -

St. Johnsbury GMC responded

Thank you for your review !! I'm thrilled that we were able to get your services done and you safely back on the road in a timely manner. Let us know if we can be of help in the future. Sincerely , Denise Pelow Service Manager

October 07, 2018

GMC Terrain It was a very pleasant and clean auto dealer everyone was supper nice. Doug was a super crazy guy, he was so pleasant to work with. Doug made me feel More

by poir88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug, Mike and James
Oct 16, 2018 -

St. Johnsbury GMC responded

Thank you so much for your 5 Star review !! Doug definitely likes to make the buying process a fun one for our customers. I'm so pleased that he took such good care of you during your time at our dealership. I hope your enjoying your new Terrain !! Sincerely, Jeff Depot Sales Manager

October 06, 2018

Addressed my concern very timely Was able to make an appointment with Jackie very quickly and when I arrived at service department Jesse in his usual friendly, efficient manner took c More

by vjwhite70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Switzer. & Andrew Gochie
October 05, 2018

Oil change on diesel truck Repeated returns to this dealership has shown to be quality workmanship and we are confident in their recommendations to keep us safe within our trave More

by MMORRISEY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Jessie Switser
Oct 15, 2018 -

St. Johnsbury GMC responded

Thank you for taking the time to write this review !! We appreciate your continued business at ST J Auto Service and look forward to working with you again in the future. Sincerely, Denise Pelow Service Manager

October 03, 2018

Service work Quality service work, also fixed a cable that was under warranty. Jesse is friendly, efficient and helpful. Jackie would also call and keep us informe More

by sue17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse, Jackie
Oct 11, 2018 -

St. Johnsbury GMC responded

Thank you for your service review. I'm thrilled that Jesse and Jackie took such good care of while your service work was being done. Please let us know if we can be of assistance in the future. Sincerely, Denise Pelow Service Manager

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