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St. Johnsbury GMC
St Johnsbury, VT
575 Reviews
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Showing 575 reviews
February 12, 2019
Serice They got me in and out quickly The Tire was covered under Tire and Wheel Insurance so no charge for me! Nice comfortable waiting room They got me in and out quickly The Tire was covered under Tire and Wheel Insurance so no charge for me! Nice comfortable waiting room More
by cfazz
Verified CustomerEmployees Worked With
Jackie Cote
February 12, 2019
Worked Tirelessly to Solve Tricky Problem I had a problem with the Apple CarPlay not functioning as it is supposed to on my 2017 GMC Acadia. I initially took it in and they tried performing a I had a problem with the Apple CarPlay not functioning as it is supposed to on my 2017 GMC Acadia. I initially took it in and they tried performing a programming update on the infotainment system. That turned out to not solve the problem. Under the advise of GM tech support they ordered a new system to be installed. Unfortunately the supplier sent them a system that was not programmed for my particular vehicle and I ended up with an infotainment system that was worse than what I started with. In an effort to find a final solution to the problem they brought in the trainer from GM to help the auto-techs at St. J GMC get everything in order. They provided me a loaner vehicle for the day while they worked through the reprogramming of the system and ensuring everything was functioning as it should. When I got my vehicle back everything was finally working like I hoped it would and I even was promised my next oil change would be on them for the hassle I had to go through. Even though it took over two months to get everything straightened out, I am happy with the end result and the compensation for the difficulties. More
by BAKEJAME
Employees Worked With
Zack and Denice
February 11, 2019
New Yukon Overall, very nice people, good overall experience. My wife and I enjoyed Travis because he is a New England Patriots Fan. The entire process wa Overall, very nice people, good overall experience. My wife and I enjoyed Travis because he is a New England Patriots Fan. The entire process was easy. More
by GDOUGLASBRIDGE
Employees Worked With
Travis Cady, Jeff Depot
February 11, 2019
Visit Very friendly and helpful staff. We did a lot of waiting and it took hours to get the purchase finalized, but other than that it was great! Very friendly and helpful staff. We did a lot of waiting and it took hours to get the purchase finalized, but other than that it was great! More
by SARAHELIMOTT
Employees Worked With
Bailey (salesman), Kari Dexter, Jeff Depot
February 10, 2019
front brake service and state inspection rusty rotors resurfaced rather than replaced( which was expected). inspection was no charge; a great surprise. obly disapointment was no washing... no rusty rotors resurfaced rather than replaced( which was expected). inspection was no charge; a great surprise. obly disapointment was no washing... not a requirement but they do for some services, and a couple hunderd dollars of break work i was expecting it. More
by TNTEO
Employees Worked With
zac in service
February 08, 2019
very professional, timely I ad a good buying experience with reps from your company. At know time did I feel pressured. Your staff were kind in helping find a car that was a ma I ad a good buying experience with reps from your company. At know time did I feel pressured. Your staff were kind in helping find a car that was a match for my needs More
by jgiroux0
Employees Worked With
ashley ???
February 06, 2019
Great From the time I made an inquiry my questions and requests were answered quickly and professionally. Ashley King greeted me when I arrived and saw to e From the time I made an inquiry my questions and requests were answered quickly and professionally. Ashley King greeted me when I arrived and saw to everything that needed to be done to prepare my vehicle. Ashley was very friendly and even set my phone to the vehicle and set the GPS to my home,that was a great help to me. I will definitely refer your dealership to my family and friends. Thank you More
by LBPANDA5756
Employees Worked With
Ashley King, James Edwards and Stephanie
February 05, 2019
Wonderful people, Wonderful experience! Travis did a wonderful job of helping me find the right vehicle at the right price. I had a budget and he made it happen, I will never go anywhere els Travis did a wonderful job of helping me find the right vehicle at the right price. I had a budget and he made it happen, I will never go anywhere else for a vehicle and would wholeheartedly recommend him to my friends and family! More
by Happy Customer
Employees Worked With
Travis
February 01, 2019
Customer service lacking. My truck has been there going on 3 weeks and still isn’t finished. The only time I’ve been updated on status is when I called myself. I was told by th My truck has been there going on 3 weeks and still isn’t finished. The only time I’ve been updated on status is when I called myself. I was told by the service manager they would contact me over a week ago, never happened. I was given a downgraded vehicle for a loaner that dosnt meet my needs. All around a bad experience with this service department. More
by ArmyVet
Employees Worked With
The service department.
February 01, 2019
Inspection Price is right, free inspections for buying new GMC there, as always service was fast with attention to detail pointed out a hose that might be seepi Price is right, free inspections for buying new GMC there, as always service was fast with attention to detail pointed out a hose that might be seeping great job! More
by JAAPHOP
Employees Worked With
Not sure wife brought vehicle
