St. Johnsbury GMC
St Johnsbury, VT
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Purchase of vehicle When meeting with sales associate, I asked that the dealership only pull my credit report once. this was to prevent negative impact on my credit repor When meeting with sales associate, I asked that the dealership only pull my credit report once. this was to prevent negative impact on my credit report. I found later by running an inquiry, that my credit report was queried by four lenders. These queries are now on my report for two years! I should have been asked if more than one query was needed. More
Gradified I went to two dealers before I went to St J auto, those sales people made me feel like I was bothering them like I was not a buyer, I pulled into st I went to two dealers before I went to St J auto, those sales people made me feel like I was bothering them like I was not a buyer, I pulled into st j at 5:15pm they close at 6 the moment I walked in the door I was greeted and given something to drink then the manager walked me around till a salesman was free, by the time I left it was 7:30 pm they made me feel like I spent time with my long time buds and I purchased a 2019 sierra 3500HD and a 2017 Silverado 1500 2wd and love both vehicles, they called a few days later to make sure everything was good . I HIGHLY recommend More
Buying Experience Stephanie was extremely helpful and went the extra mile in more ways than one. Very grateful for her hard work, patience and kindness through the enti Stephanie was extremely helpful and went the extra mile in more ways than one. Very grateful for her hard work, patience and kindness through the entire process. Highly recommend St. J auto, and their customer service is over the top! More
Happy! My situation was anything but easy, I left with a brand new Buick, feeling like I was well taken care of and that my needs were met and exceeded. Matt My situation was anything but easy, I left with a brand new Buick, feeling like I was well taken care of and that my needs were met and exceeded. Matt was beyond helpful, tenacious, and caring and for that, I am so very thankful! Very pleased with my experience. More
Service done quickly. I was told a time frame for the work to be done and my car was done about 15 minutes early. Everyone was very nice. I was told a time frame for the work to be done and my car was done about 15 minutes early. Everyone was very nice. More
Great salesman Found the salesman to be very helpful in finding the right vehicle for me and my budget. No pressure to over pay for something a didn't need or want Found the salesman to be very helpful in finding the right vehicle for me and my budget. No pressure to over pay for something a didn't need or want More
Poor quality and damaged vehicle The cap screw on wheels was cross threaded and the head was stripped out and was loose. Rear bumper was damaged durring service. Twenty five The cap screw on wheels was cross threaded and the head was stripped out and was loose. Rear bumper was damaged durring service. Twenty five More
New truck purchase I found the truck that met my specs on their website. I called in the morning, spoke with a lady, she said they would have the truck ready when I got I found the truck that met my specs on their website. I called in the morning, spoke with a lady, she said they would have the truck ready when I got there. When my wife and I arrived, the truck was parked in front of the office. Dan Macek introduced himself to us, 2 hours later, we were driving home with the truck. Everyone at this dealership is professional and we will certainly do business them again and recommend them to everyone we know. More
Great Dealership!! Bert Spooner is an excellent salesman. Quite simply, he does what he says. We had a great experience and will buy from him again in the future. Bert Spooner is an excellent salesman. Quite simply, he does what he says. We had a great experience and will buy from him again in the future. More
Very welcoming and helpful place Some friends recommended St J Auto and they were right. We drove 3 hours because of the prices and the customer service. I couldn't be happier. Some friends recommended St J Auto and they were right. We drove 3 hours because of the prices and the customer service. I couldn't be happier. More