St. Johnsbury GMC
St Johnsbury, VT
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customer service great service; beyond normal attention. Had all the answers and even worked on day showroom was closed very impressive and came back as repeat custo great service; beyond normal attention. Had all the answers and even worked on day showroom was closed very impressive and came back as repeat customer because of all the peopole including the service department More
Thanks! Dan is the best! He always takes the time to listen and understand our needs. He really knows the GMC product line and works hard to find the core m Dan is the best! He always takes the time to listen and understand our needs. He really knows the GMC product line and works hard to find the core match for us. Never any pressure and lots of good advice! More
Thiefs The service department completely ripped me off I made it clear why I was coming there to have two issues looked at and repaired several other things The service department completely ripped me off I made it clear why I was coming there to have two issues looked at and repaired several other things that are going wrong with my vehicle and they did a complete service check when I didn’t ask them too they didn’t fix one xxxx thing and charge me over $100 just to stick a stupid computer in to check sensors that is a rip off I told them I was a hard-working person that was just barely trying to make it and needed my vehicle for work and needed a few things done they didn’t do anything but rip me off. I also wasted time going there because the lady that I spoke to on the phone in the service department directed me to a gentleman in the dealership and even after I told him all my issues and my credit problems and how much I owed on my car they said they still work with me and I drove all the way there just for them to turn me away waste of my time I emailed the person on the receipt to file a complaint and ask for a refund I’m never gonna see that money again and I haven’t gotten one thing done to my car I will never go to this dealer service place again and I will tell everyone not to bring their car there. Also when I picked my car up one of the wiring harness is hanging out of the door and I shut the door and slammed the door on it which probably damaged it more because they failed to plug it back in More
The sales person was great The sales people I belt with whet king friendly and helpful on everything and they put on steps for the truck for a charge of a dollar I would recomme The sales people I belt with whet king friendly and helpful on everything and they put on steps for the truck for a charge of a dollar I would recommend them to anyone More
Loved the dealership everyone was super nice Went to other dealerships and was impressed with st j Price was good and felt comfortable with everyone Usually hate the process but this was good Went to other dealerships and was impressed with st j Price was good and felt comfortable with everyone Usually hate the process but this was good and quick More
Got the car I wanted for more $$$ than it should have cost. I purchased my car from St J Auto because it was the exact car I was looking for; however, I truly believe they took full advantage when they gave me I purchased my car from St J Auto because it was the exact car I was looking for; however, I truly believe they took full advantage when they gave me half of what my trade was truly worth. I think car dealers should be more honest and stop being so ridiculously greedy. Exactly why people HATE car shopping and HATE car dealers. Its disgusting how they take advantage of people. More
courteous, professional On time and very welcome reception. Nice to have a car wash at the end off scheduled service. Pleasant waiting area and very clean facilities. First o On time and very welcome reception. Nice to have a car wash at the end off scheduled service. Pleasant waiting area and very clean facilities. First oil change on my Encore Lease and will be back for my Annual Inspection. More
Service Brought my car in to have the clip replacement on the back part, as it doesn't stay on. They advised that the whole part would have to be replaced. Brought my car in to have the clip replacement on the back part, as it doesn't stay on. They advised that the whole part would have to be replaced. I also had my oil changed at the same time and they saw that my brake pads and drums were bad so they replaced them while I was there. More
Great buying experience Dealership really worked with me to get payment, and type of vehicle I required would definitely go back and recommend to my friends Great deal and Dealership really worked with me to get payment, and type of vehicle I required would definitely go back and recommend to my friends Great deal and people More
Vehicle Maintenance Outstanding representation for the business in the service department. They are extremely courteous, kind and respectful. The service waiting area Outstanding representation for the business in the service department. They are extremely courteous, kind and respectful. The service waiting area for the customers are above reproach and wins hands-down on all other waiting rooms that I've used in the Vermont area. The folks in there don't take the attitude approach " you need us" that you find in other service departments at other dealerships. I appreciate doing business with these folks and would recommend this service department to anyone requiring vehicle service. More