St. Johnsbury GMC

everything was fine Follow as needed for recall service. Service was completed fast and they wash the truck before returning it. I have nothing else to say so goodbye Follow as needed for recall service. Service was completed fast and they wash the truck before returning it. I have nothing else to say so goodbye More

it was just great it was good because i was able to sit in the very good waiting room and they cleaned my outside of my car and they just make you feel good !!!!!! it was good because i was able to sit in the very good waiting room and they cleaned my outside of my car and they just make you feel good !!!!!! More

Never go Back! I went in for a free state inspection and walked out with a $550 bill. I bought the used truck from St J Auto and in less than a year and less than 20 I went in for a free state inspection and walked out with a $550 bill. I bought the used truck from St J Auto and in less than a year and less than 2000 miles put on the truck. I couldn't pass a state inspection. I feel this is unacceptable and will never go back! More

A nice car..... okay buying experience The dealership staff was welcoming and we communicated quite well using email, but there were a few hiccups. The Kia we had arranged to buy was given The dealership staff was welcoming and we communicated quite well using email, but there were a few hiccups. The Kia we had arranged to buy was given out as a loaner, seemingly without our salesman, Brandon’s, knowledge the evening before we were to buy it! Brandon had obtained cc information so that $100 could be used to “hold“ the car for our purchase the following day. While making the 2 hour drive to St J the following day, we received an email an hour into our trip from Allen saying there was some confusion and service had given our secured car out as a loaner and asked what time the next day would be good to complete the purchase. All this is occurring by email pulled over on the roadside. What if we hadn’t had a cell phone? We turned around and drove home questioning such a mixup. We purchased the car the following day, not from Brandon, but from Dean who we hadn’t met before and who apparently had no knowledge of the previous days events. By email, Allen, who we also never met, said the Kia would have a full tank of gas when purchased to compensate for our being inconvenienced .. not so. Although seeing the tank 1/8 full before driving off, the sale had taken 3 hours and we were anxious to leave. The next day I reminded Dean, by email, of the promised gas and his intention of looking for a second Kia key. He quickly returned my email saying a key was found and a gas card would be mailed. Stephanie and Jessie were extremely helpful in explaining and selling us the extended warranty. All of the staff were welcoming and polite. They seemed to enjoy their jobs. We hope to take advantage of our free inspections if possible. More

Lost my Business Took way to long for what got done. I was there for 3.5 hrs for an inspection and transfer-case flush. The cost of parts and labor is absolutely rid Took way to long for what got done. I was there for 3.5 hrs for an inspection and transfer-case flush. The cost of parts and labor is absolutely ridiculous. I'll be doing what work I can and will give the rest to a local garage. I just can't afford to A: Drive all the way to St. J and B: pay your over-inflated prices. More

Great place to buy vehicles I leased a new truck from st j auto , I dealt with Matt R. As a sales representative he was awesome an I left with the deal I wanted I leased a new truck from st j auto , I dealt with Matt R. As a sales representative he was awesome an I left with the deal I wanted More

Very workable service site. I have been going here for a couple years now. They are very communicative around service....needs....cost....ideas and recommendations. Live th I have been going here for a couple years now. They are very communicative around service....needs....cost....ideas and recommendations. Live the car washes. More

Out to make a sale I am somewhat disappointed in your dealership. We bought a 2014 Subaru on Saturday morning. When the finance came through they got an approval by Capi I am somewhat disappointed in your dealership. We bought a 2014 Subaru on Saturday morning. When the finance came through they got an approval by Capital One with a high interest rate. I don’t think the sales manager s lot further into financing with another finance company. In my opinion the manager and sales person didn’t listen to the customerWe ended up putting $5000.00 down in stead of the 1000.00 we said. This put us in a very uncomfortable situation. The dealer is apparently just interested in making the sale. I will have yo think twice about visiting your dealership again. I will probably had my lease in st s different dealership. More