St. Johnsbury GMC
St Johnsbury, VT
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Very disappointed that ONSTAR no longer offers telephone ser Had my 2020 canyon undercoated and mud flaps installed. Very disappointed that ONSTAR no longer offers telephone service. Had I known this prior to Had my 2020 canyon undercoated and mud flaps installed. Very disappointed that ONSTAR no longer offers telephone service. Had I known this prior to my purchase, I might have shopped at a different, none GMC Dealer.. I had owned TOYOTA trucks for 20 plus years and switched to GMC to utilize ONSTAR TELEPHONE SERVICE. More
The service department is the best! They fit me in for an appointment that really worked for us, performed the service in a timely manner and the head of service even dropped me at an appointment and pick an appointment that really worked for us, performed the service in a timely manner and the head of service even dropped me at an appointment and picked me up when the truck was ready!! They always go the extra mile! More
average I went to this dealership on Tuesday, 2-27-20 to look at a used 2018 GMC 2500HD truck. The truck was what I expected with minor dings, dents and scrat I went to this dealership on Tuesday, 2-27-20 to look at a used 2018 GMC 2500HD truck. The truck was what I expected with minor dings, dents and scratches. The buying process was easy, but I ended up wasting half of a day waiting for various reasons. I am still waiting to hear from the dealership regarding setting up an appt. to have some undercoating done that has been pre paid. The truck only had one keyfob, I inquired about the second and it was explained to me the truck only had one. I was told that someone would be in contact with about the second fob as well, but I have yet to have communication on that from the dealership as well. More
electronic brake recall Our service was great. We were told it would take a half hour. It took a half hour. We were happy. WE had coffee in the waiting area. Our service was great. We were told it would take a half hour. It took a half hour. We were happy. WE had coffee in the waiting area. More
Snowball White Lighting I was met at the door my Nina, who was VERY knowledgeable. The car they had gotten ready for my appointment wasn't what I really wanted and I noticed I was met at the door my Nina, who was VERY knowledgeable. The car they had gotten ready for my appointment wasn't what I really wanted and I noticed my white GMC Terrain and they made the deal work for me. More
The staff were absolutely amazing absolutely helped get me into my 2019 Nissan rouge! They were great with trying everything they could to get me the deal I was looking for! My son whose 2 was there for al me into my 2019 Nissan rouge! They were great with trying everything they could to get me the deal I was looking for! My son whose 2 was there for almost 5 hours and they were great with providing him plenty of smiles and snacks and a balloon and match box Cars! Thank you again!!! More
Excellent Best car buying experience that I've had. Was able to work out all of the details before I had to travel to the dealership, everything was ready when Best car buying experience that I've had. Was able to work out all of the details before I had to travel to the dealership, everything was ready when my wife and I arrived and we were headed home with our new truck in record time. More
Seem very good to deal with and are not as pushy as I remembered in the past. Gave me fair trade and a great deal on my new vehicle. Would do business with again. remembered in the past. Gave me fair trade and a great deal on my new vehicle. Would do business with again. More
Would not give me a loaner of any comparison to my vehicle. I have purchased two commercial vehicles from this group of automotive dealers in the past year. Upon a breakdown, my business was left at a disadvant I have purchased two commercial vehicles from this group of automotive dealers in the past year. Upon a breakdown, my business was left at a disadvantage by being down a vehicle, this dealer did not have any available loaner vehicles that met any of the specs of the vehicle that they sold our business. I appreciated how they were able to sell me a vehicle without any issue, however when it came to a vehicle break down they did not respect the fact that having this vehicle is what pays the payments for that vehicle. Therefore we depend on it, and they would not give us a loaner of an equivalent vehicle to use. I will never purchase a vehicle there again. More