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St. Johnsbury GMC

St Johnsbury, VT

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575 Reviews

500 Memorial Dr

St Johnsbury, VT

05819

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Showing 575 reviews

May 03, 2024

We worked with Jason to find a truck to fit our family needs. Jason was personable, honest & realistic. He listened to what we wanted and what our budget was and we were able to get exactly what we needed More

by Sfrank8919
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Steele, Stephanie Schartner
March 19, 2023

Doing something right as been coming back for 20 years! Just got my fourth vehicle. Brandon was terrific to work with (thank you!). Just wish there wasn't so much paperwork (my hand hurt from signing!). More

by kg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Garfield, Jeff Depot
February 25, 2023

Wonderful people to deal with. Excellent customer service. Very responsive to questions and return phone calls. More

by Mariano54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Schartner, Nina Nanopoulos
November 09, 2022

I visited St. J. GMC for a tire rotation and brake inspection. Denise Pelow happily scheduled the appointment at my convenience. Patrick Switser was my service a More

by wontfloat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Pelow
June 10, 2022

Two years after Nina helped me get into a great Optima she helped me upgrade to an SUV! Life with two kids in a sedan was getting too cramped, so I sent Nina a message and we started the process! Finding More

by crystal.valarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Nina Nanopoulos
May 03, 2021

Worst dealership I’ve ever dealt with for the purchase of a new vehicle. Salesperson was friendly, polite and accommodating. The dealership itself cares more about the sale than the customer. Sign the p More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Schartner, Jeff Depot , Noah Houske
January 08, 2021

Inspection SCAM!! My trk with 20k miles on it went in for an inspection sticker they said the brake pads and rotors needed replacing. I said the rotors looked good to me and was told the rotors always look More

by RBOVE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zac Mayhew
August 23, 2020

This was a recall and oil change. The service was on time, the waiting area is clean and welcoming. This is my second Acadia, love the vehicle. Always enjoy my visit to the dealership, just wish it wa More

by JONANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Loschiavo, Kari Dexter
Aug 24, 2020 -

St. Johnsbury GMC responded

Thank you for your very kind review and recommendation. We appreciate your continued business and support. Please let us know if we can be of any assistance in the future. Sincerely, Denise Pelow Service Manager

August 20, 2020

You were a good dealer but now that you are using bate and switch tactics on your leases , I think differently of your dealership . There is nothing more to say . The service on my GMC was very good . The More

by STEVE1MARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Ritchotte / sales
Aug 20, 2020 -

St. Johnsbury GMC responded

Thank you for taking the time to write a review. I'm sorry to learn that your experience at our dealership has left you feeling anything less than 100% satisfied. I have spoken with Sales Manager, Justin Stacey, and he would like the opportunity to speak with you more about this. He can be reached between the hours of 8am and 6pm at 802-748-1355. Please let me know if I can help you with anything further. Sincerely, Kari Dexter Community Relations

August 15, 2020

Always satisfied No matter when I visit, even in these trying times, I am always treated first class and never feel like they are just trying to get the dollar. Awesom More

by c_pear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie, Jesse
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