Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
St. Helens Chrysler Dodge Jeep Ram
Warren, OR
206 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
206 Reviews of St. Helens Chrysler Dodge Jeep Ram
August 22, 2022
This is the first new truck I have bought here, I purchased a 1 year old Ram 6 years ago and the only reason buying a new truck was a 1500 Ram was not big enough for our 28 foot trailer. It took 6 mo purchased a 1 year old Ram 6 years ago and the only reason buying a new truck was a 1500 Ram was not big enough for our 28 foot trailer. It took 6 months after ordering, but it is everything we wanted. We wouldn't buy anything but a Ram. I had bought3 different new Chevy trucks through the years, and between brake downs and poorly ran dealerships I will only go with a ram More
by elkaholic7755
Employees Worked With
Amanda Supry
August 10, 2022
I had a wonderful experience at St Helens Chrysler Dodge Jeep Ram. The whole team I worked with was friendly. I will buy from them again. Jeep Ram. The whole team I worked with was friendly. I will buy from them again. More
by RAM2500owner
Employees Worked With
Kalen Entiken, Jay Cole, Jennifer Dominguez, William Hatton
August 10, 2022
The whole experience was fantastic! Jennifer made the process so simple and went above and beyond to be at the dealership and help us pick up our Jeep on her day off. There never was an Jennifer made the process so simple and went above and beyond to be at the dealership and help us pick up our Jeep on her day off. There never was any pressure and the Jeep was actually as advertised. They will definitely have our business for our next Jeep. Thank you, we are very happy! More
by Connie
Employees Worked With
Jennifer D
August 10, 2022
I went to see the car. Was a total mess. Cans, bottles, napkins and wrappers on the front, rear and cargo area floors. Told them I was about two weeks from buying. Got Was a total mess. Cans, bottles, napkins and wrappers on the front, rear and cargo area floors. Told them I was about two weeks from buying. Got a call two days later from two different people, each telling me the car was all ready for me. I asked them to email me their inspection sheet on the car and pictures of what the inside looked like after they detailed it. "No problem, will get that to you right away". Next day another call, told her the same thing - same answer. Again, nothing. More
by danmarin
Employees Worked With
Ron Miller, Robert Fletcher, Charlotte Keith, Jesse Oliver
July 31, 2022
Dealer interaction was bizarre. Talked to a salesman Kalen on Tuesday, July 19, 2022, regarding two vehicles we were deciding between; Wednesday, I called to clarify whether the one Talked to a salesman Kalen on Tuesday, July 19, 2022, regarding two vehicles we were deciding between; Wednesday, I called to clarify whether the one we liked had the towing requirements we needed and was old by a another salesman David that Kalen hadn't been in all week and that I couldn't have possibly interacted with him. It felt like the twilight zone. Big red flag that before the purchase, interaction was so strange. It worked out well since we found the vehicle we needed Friday and it was closer to home. More
by Olympia
Employees Worked With
Kalen
July 28, 2022
Honestly none of the people who work at this dealership deserve a 5 star rating that is just the highest it allows. They all deserve at least a 10 service as well. If you want to be treated like you are no deserve a 5 star rating that is just the highest it allows. They all deserve at least a 10 service as well. If you want to be treated like you are nothing more than a checkbook I highly recommend you don't come to this dealership. They treat you like a person and like they have been doing business with you for 20 years. This is what a small town dealership and every other dealership should be like. I was never once pressured into buying a vehicle or buy things that were not needed or wanted. They never once tried to upset me a service or warranty. I know I left people out of the review but I can't remember their names. Billy and Denise in service but for the life of me I forgot who did the finance but he was good. More
by jsnrgstr
Employees Worked With
Jennifer Dominguez,
July 27, 2022
Bought a 2019 ram 2500 from them and they ordered my recall for my hpfp because it pushes metal flake in to the fuel system causing the motor to shut down. Well they order it got the part then told me t recall for my hpfp because it pushes metal flake in to the fuel system causing the motor to shut down. Well they order it got the part then told me there is no remedy for it so I called ram customer service they said that there is a remedy for it it's changing the hpfp so now there is a case with ram and them I really just want my recall done so I don't have to worry when driving my truck on the hiway at 70mph and have it just shut down especially when I have a 3 year old in the back seat more the 70% of the time their service advisor constantly doesn't pick up the phone so there is no way for me to even schedule the appointment let alone they won't let me schedule it because they claim there is still no remedy so why done ram the manufacturer say there is pretty sure the manufacture know more the so.e service advisor that can't even figure out how to answer the phone More
by Codey guerreiro
Employees Worked With
Billi clark, Andrew Suvanvej
July 21, 2022
Brought in my 2020 gladiator with about 30,000 miles because there was a flashing dash light, saying my rear differential was unlocking at highway speeds. Was told the whole rear diff would need to be r because there was a flashing dash light, saying my rear differential was unlocking at highway speeds. Was told the whole rear diff would need to be replaced. I bought the jeep heavily modified, and didn’t know if the diffs had been regeared. When I asked if the warranty was still good if it was regeared, I was told that it shouldn’t matter, because the whole rear assembly was being replaced. 2 1/2 months later, I get a call that “we have a problem. We had no idea this thing was regeared”. The gladiator has a 4 1/2 inch lift, and sits on 38 inch tires. Dealer said they could put stock gears in the front to match the brand new stock geared rear diff. (At my expense). That meant lowering the jeep and putting stock wheels and tire size, and suspension back in. (At my expense). I chose to take the gladiator to another shop, and have them put gears in the rear that match the non stock front gearing. When the 2nd shop got the gears in and went to install them, they found the new rear diff assembly with the ring and pinion gears with teeth sheared off, and elocker destroyed. They had to order another new rear differential, and $5,800 later, returned my jeep to me with the dealership damage repaired. The dealership said they would have a meeting with upper management the day after 4th of July, and contact me the next day with a resolution. The dealership has since refused to accept or return my calls. Worst experience I’ve ever had at any dealership. I’ve purchased vehicles here before and wasn’t treated fairly. Not sure what happened to this dealership. Anyone know a good attorney, or what kind I would need? There is no way the technician didn’t hear the teeth breaking off the ring and pinion gears. I was told the jeep was safe to drive in that condition, just don’t put it in 4wd. The tech knew the brand new rear differential was damaged, and said nothing about it. Shame on the tech, and shame on the dealership for blowing this off for weeks. More
by rickydeesearcy
Employees Worked With
Andrew Suvanvej, William Hatton, Ron Miller, David Flowers, Charlotte Keith, Mike Laramee
June 28, 2022
Went faster than I thought it would take. chatting online went very well with Jennifer the night before I went in to sign and pick up. I hope they mail me a Chrysler hat. Thanks everyone!!! chatting online went very well with Jennifer the night before I went in to sign and pick up. I hope they mail me a Chrysler hat. Thanks everyone!!! More
by Laurie Lu
Employees Worked With
Jennifer
