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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,083 Reviews

3,083 Reviews of St Cloud Toyota - Service Center

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November 09, 2024

Toyota had our car for 5 weeks without communication. We had to keep calling for updates. More

by HONERFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. If there's anything we can do for you to resolve the issue, please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

November 04, 2024

2+ hours for a oil change/tire rotation. Left the contents of the glove box on the passenger seat. Put the dirty cabin filter back in with acorns still lodged in the pleats. Half way home (5 More

by Dschaible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz at 320-253-2581 at your earliest convenience.

October 31, 2024

It's great! Am always treated well. Friendly. Been a customer 12 years. Great coffee2😏 More

by Sharonhell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 30, 2024

Ms. Hendrickson was very cordial and listened to what I said! I’ll be back. More

by MATTSONBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

St Cloud Toyota responded

Thank you for the wonderful review! We appreciate having you as a customer.

October 23, 2024

I’m an elderly woman taking care of my car. I appreciate the respect I get from Dan Faber when arranging for service and repairs. More

by KRISTINHALONEN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 17, 2024

Friendly service, quick results and a comfortable waiting area! The only thing that would’ve made it better would’ve been complimentary drinks other than water and coffee. More

by dylanwelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Starc
Oct 17, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 16, 2024

St Cloud Toyota always has the best service. They are considerate of my time, but always do a great job. More

by AJANORSCHKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 09, 2024

Sharmeta is great! The glove box cover was not put back correctly.after our service. One call to her & she had tech ready to install it correctly. Only downside was a 9 More

by NANCYHOOD48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 07, 2024

Godd response and follow up to requests. Friendly service. Got everything done in a timely manner. More

by ackwagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Dockendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
Oct 10, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 04, 2024

Great service friendly people that take care of you. Always have a nice smile and always ask what you need More

by rdasmile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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