St Cloud Toyota - Service Center

the service bays are lit well and clean, initial response upon arrival was fast and efficient. a video of the inspection was sent to my phone, a new experience for me showed a picture of the cab filter and o upon arrival was fast and efficient. a video of the inspection was sent to my phone, a new experience for me showed a picture of the cab filter and option along with total cost of filter and to leave in vehicle or replace. vehicle was washed and on line in a timely manner. More

I was disappointed with today’s service. I had an appointment at 10am. I got there before my appointment time. I was there until noon for a tire rotation…I think I’ll go somewhere else next I had an appointment at 10am. I got there before my appointment time. I was there until noon for a tire rotation…I think I’ll go somewhere else next time for that. That’s far too long to wait at the dealership More

Everyone was very accommodating from the moment I pulled into the garage to the very end when I met with Dan who checked me out. They did a great job on my car and I really appreciated their service. Patric into the garage to the very end when I met with Dan who checked me out. They did a great job on my car and I really appreciated their service. Patricia. More

Buying a car here was fast and efficient. Adam was awesome to deal with and made it easy. Adam was awesome to deal with and made it easy. More

It felt like we were at a timeshare event. We came in for an oil change and tire rotation. It took 2+ hours. We were told that we needed expensive repairs that should not be necessary on We came in for an oil change and tire rotation. It took 2+ hours. We were told that we needed expensive repairs that should not be necessary on a car with less than 60k miles. I left with the impression that either the Camry is a sub par vehicle or someone was trying to take advantage of me because I am a woman and a senior. More

Very depersonalized. I was texted only for communication that needed authorization to be done. I didn't notice the text for quite a while. Too busy to walk into the lobb I was texted only for communication that needed authorization to be done. I didn't notice the text for quite a while. Too busy to walk into the lobby and ask? They know I was waiting. Charged me for the tire rotation which was to be covered under Toyota Care. Why didn't they know? People were friendly but you've lost the human touch; ultimately customer service is what brings people back. More

very helpful and nice. A sales employee also took time out of his day to help with my navigation system. very much appreciated. A sales employee also took time out of his day to help with my navigation system. very much appreciated. More

Kyle is the best and very personable. He did a great job and made us feel comfortable He did a great job and made us feel comfortable More

Kyle was so nice. He was very patient and respectful. The finance guy helped us find a payment that worked for us. He was very patient and respectful. The finance guy helped us find a payment that worked for us. More

Great dealership with exceptional customer service. Have driven Toyotas for the past 7 years and wouldn’t drive anything else. Have driven Toyotas for the past 7 years and wouldn’t drive anything else. More