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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,011 Reviews

3,011 Reviews of St Cloud Toyota - Service Center

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May 04, 2022

Marvin is A+. He helped me out on my 20k mile service on my Rav4 Hybrid. I guess mice chewed up my cabin air filter. Who knew! More

by Alexandria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
May 05, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

May 03, 2022

Great communication between the service people and ourselves explaining the service that was needed for our car. The employees are attentive to your issues and are pleasant to work with. Appreciate t More

by DSMIDNIGHTANGEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall the name of the first person that helped us. We were at doctors office so we communicated via phone- we dropped off our tire that had a problem.
May 04, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

April 29, 2022

very good service, pleasant and comfortable waiting area. delighted with the service in general. Toyota is great. More

by JOKI814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
May 03, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

May 03, 2022 -

JOKI814 responded

Muy bueno el servicio, la atención del personal es maravillosa, el área de estar es confortable y el tiempo de espera fue el que me dijo el representante. Gracias toyota st. Cloud por su servicio

May 03, 2022 -

JOKI814 responded

Gracias!!!!

May 03, 2022 -

JOKI814 responded

Muy bueno el servicio, la atención del personal es maravillosa, el área de estar es confortable y el tiempo de espera fue el que me dijo el representante. Gracias toyota st. Cloud por su servicio

May 03, 2022 -

JOKI814 responded

Muy bueno el servicio, me sentí conforme con todo. Muchas gracias!!!

April 29, 2022

Great Service. Rob was Very Helpful. Very professional and friendly staff. Good communication and work completed in a time More

by MIKEATTAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

April 29, 2022

It took more than six weeks to finalize a repair. In addition, I was always the individual that had to call and make contact to see if there was any progress. I will never purchase or have my vehicle More

by TG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ben Becker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

April 28, 2022

Best dealership I have ever worked with in forty years of car buying. Toyota makes a great product but the dealership adds all the extra touches. Highly impressed!! More

by duifirm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd
May 03, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

April 28, 2022

Had my first service appt and it was great! They also took care of a software recall issue even though my appt wasn't for that. More

by TSSEROSHEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

April 28, 2022

Whenever I schedule a service appointment I provide details about what needs to be done and state that I will need a shuttle. Each time I come in for my appointment, they seem to not be expecting me at More

by odroogsma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

April 26, 2022

I would definitely bring my car here for service again. Very professional and friendly staff. Good communication and work completed in a timely manor. More

by Taramarieogle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamrarai Schouveller
May 03, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

April 25, 2022

Friendly service. Great atmosphere. The salesperson will go out of their way to help.the service people are fast and knowledgeable. More

by lisaknettel23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

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