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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,010 Reviews

3,010 Reviews of St Cloud Toyota - Service Center

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June 26, 2022

St.Cloud Toyota has great Staff. They really seem to care about their Customers. I always feel right at home. I haven't had one bad experience. They come highly recommended by me. More

by DJ72DAVID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 25, 2022

My service advisor, Marvin was very helpful and informative. He took the time to answer all of my questions, going above and beyond giving me additional information that I asked for. More

by hoems
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Jun 27, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

June 24, 2022

Super friendly and very knowledgeable and fantastic work. I drive approximately 200 miles to have my service done. More

by dennish56621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 24, 2022

Very easy to make an appointment and great service. Staff is very friendly and knowledgeable! More

by BRDNT
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Jun 27, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 23, 2022

I always get the best service here! The entire team is fantastic and fill our needs quickly. More

by llhechtel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 23, 2022

If you have nothing to do for two hours then this is the place for you. I went in for an oil change and tire rotation and a recall. They found a nail in a tire so that was fixed. Some one signed off on the More

by DLEISENSCHENK
Recommend Dealer
No
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamrarai Schouveller
Jun 24, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager Ben Becker at 320-253-2581 at your earliest convenience.

June 23, 2022

Very efficient everyone polite turnover time surprised me Thumb's up I'm glad to be a customer More

by ginodemko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 22, 2022

Poor customer service. They all avoid greeting you when you pull into the service area More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alem Sanchez
Jun 23, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please let us know the best way to reach you to discuss this further.

June 21, 2022

Always willing to go the extra mile and work with you to ensure the best service for your vehicle. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
Jun 22, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 20, 2022

Our service advisor was Marvin Graham. He was very pleasant and got answers for all questions we had. All needs were taken care of very well. More

by GWAHLSTRAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Jun 21, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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