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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,010 Reviews

3,010 Reviews of St Cloud Toyota - Service Center

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July 12, 2022

Should have asked about the cabin filter, but very helpful on the dimming of the navigation screen! More

by HYLANDSUE
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 10, 2022

Excellent and professional service, couldn't be happier. Toyota is a top notch company, to be very proud of. More

by EXCELDOGTRAINING2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 10, 2022

Good service when I went in for an oil change. The waiting room was spacious, clean and comfortable. More

by tvwicks3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alem Sanchez
Jul 11, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 09, 2022

Martin was the best . . . Consider your self luck to have him as employee. I couldn’t have asked for better service More

by KCPFEFFER58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Jul 11, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

July 08, 2022

Waiting for 3 hours past your scheduled oil change appointment time is totally unacceptable, and not offering compensation on-the-spot is poor customer service. UPDATE: A manager responded to my rev More

by ErikPeterson72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
Jul 28, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We apologize for the long wait. Our service manger, Ben Becker, has reached out to you. Please let us know if there's anything else we can do for you.

July 07, 2022

st cloud toyota best of minnsota i buy 5 car service all way good place be More

by ABDISALAN6363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Graham
Jul 08, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 07, 2022

The service center has great communication and was very helpful in forming a plan for future appointments. More

by Katie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

July 04, 2022

They always get me in and out, and seem to know what they are doing. Easy people to get along with as well. More

by jessicasaatzer2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 03, 2022

Able to get my car in for service in a timely manner. The check out part was long. It took me over 30 minutes to pick up My completed car whe all I needed to do way pay and go. I was asked to wait in More

by mlouise567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Jul 05, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partly missed the mark in this case. If there's anything we can do for you, please let us know.

July 02, 2022

A great dealership to do business with service department is outstanding! Service Manager Ben Becker is the best !! More

by D.COTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Jul 05, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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