3,010 Reviews of St Cloud Toyota - Service Center
Waiting for 3 hours past your scheduled oil change appointment time is totally unacceptable, and not offering compensation on-the-spot is poor customer service. UPDATE: A manager responded to my rev appointment time is totally unacceptable, and not offering compensation on-the-spot is poor customer service. UPDATE: A manager responded to my review, we had a good conversation, and hopefully will take steps to make sure things like this won't happen again? Changed my review from 1-star to 3-star, we'll see how it goes in the future. More
Able to get my car in for service in a timely manner. The check out part was long. It took me over 30 minutes to pick up My completed car whe all I needed to do way pay and go. I was asked to wait in The check out part was long. It took me over 30 minutes to pick up My completed car whe all I needed to do way pay and go. I was asked to wait in the waiting room but after 30 minutes I told them I needed to get going since I had another appointment. I then could pay and go. More