St Cloud Toyota - Service Center

My vehicle still shakes at 65 miles, which is what I brought it in for. Problem not resolved. brought it in for. Problem not resolved. More

Great service, as always, from the St. Cloud Toyota team. The team speedily and professionally serviced both of my sedans. Cloud Toyota team. The team speedily and professionally serviced both of my sedans. More

Excellence experience and amazing customer service and very friendly helpful staff who go out of their way to meet individual needs! very friendly helpful staff who go out of their way to meet individual needs! More

Brought my car in for an oil change at 8 am and dropped the keys off in the dropbox the night before. . Called the dealership at 1:30 PM asking if the car was done. Went to pick up the car at 3 pm only to the keys off in the dropbox the night before. . Called the dealership at 1:30 PM asking if the car was done. Went to pick up the car at 3 pm only to find no work done and the keys still in the drop box from the night before. More

I have a very complicated vehicle! ! I keep getting a message that I need an oil change that has already been done. So I asked them to clear that message! They did not do It --so I am g ! I keep getting a message that I need an oil change that has already been done. So I asked them to clear that message! They did not do It --so I am gonna go to a different dealer & see if they will take care of it! More

everyone very professional. Waiting area very clean and comfortable. Work was completed in a timely manner. Waiting area very clean and comfortable. Work was completed in a timely manner. More

Second visit for the same issue. Appointment at 9am. No communication all day so I called them 4pm. Rep stated the car was done and there was no charge. Parts installed from service Appointment at 9am. No communication all day so I called them 4pm. Rep stated the car was done and there was no charge. Parts installed from service a month prior had failed and were replaced. No apology for inconvenience or the previous failed repair. Also, the Service order stated I “declined” a rear wiper replacement. Since no one called me, I was never actually offered this service making the entry inaccurate. Satisfied with the repair but very disappointing customer experience. A 30 second voice message explaining the situation would have turned this from a 2 star to a 5 star. More

# 1 on my list of service, quality and honesty! Treated by name, not number! St Cloud Toyota is the Best! Treated by name, not number! St Cloud Toyota is the Best! More

They worked in a very timely manner and let me know everything that was happening! everything that was happening! More

Clean and friendly. They were able to diagnose and fix my issue while being mindful of the cost to me. They were able to diagnose and fix my issue while being mindful of the cost to me. More