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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,010 Reviews

3,010 Reviews of St Cloud Toyota - Service Center

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August 14, 2022

Wonderful and convenient service. Used shuttle and driver was very pleasant and professional. Toyota is service department is always great to work with. More

by Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 13, 2022

Service yesterday was fast and timely also they washed my car for me which was a plus More

by DJDAGUE
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

August 13, 2022

Excellent service as always! Very fast as I was there less than an hour. I highly recommend this dealership for sales and service. More

by duifirm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Aug 15, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 13, 2022

Always receive great and prompt service for maintenance. People are pros and it shows. It's a pleasure to do business with St. Cloud Toyota. More

by JohnLeddy90
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 13, 2022

It seems the team makes up things to be fixed on my car. They said I needed a new battery for $200 dollars, I took it to batteries plus, and they said it was fine, and probably wouldn't need replacing for More

by l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Faber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

August 12, 2022

They were able to accommodate me unexpectedly due to a dead battery that needed replacement. They also did the multipoint checks with out my asking. Was done within 1.5 hrs. More

by LAMIOSOTIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamrarai Schouveller
Aug 12, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 11, 2022

Prompt service. There is a comfortable waiting area. The staff answered all my questions. Thanks More

by KCHRIST1175
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 10, 2022

They were very good to work with. They did everything I asked them to do. More

by SUSIE12FLANAGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 10, 2022

Excellent service and shuttle! So appreciate you all every step of the way! Had one surprise though. Toyota washed my car which I was so grateful but I always take a walk around More

by MAWILWERDING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont remember names but the 2 shuttle drivers and intake gal were the BEST!
Aug 11, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 10, 2022

My sales person was good to work with, but he needed to go beyond their structure to give me the service that anyone buying a $30,000+ car deserves for warranty work; such as making sure I had a vehicle to More

by SMDESCHEPPER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf
Aug 12, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

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