St Cloud Toyota - Service Center

Lounge was clean and comfortable. Service was quick. Staff were very pleasant. Was a great experience Service was quick. Staff were very pleasant. Was a great experience More

Service was quick, Dan Faber kept me informed of what was happening and what was needed. happening and what was needed. More

Friendly and uncomplicated experience. Fast and reasonably priced service. No hard sells on services or products that weren’t asked for or necessary. Fast and reasonably priced service. No hard sells on services or products that weren’t asked for or necessary. More

On 9-12-24 I was at St Cloud Toyota to replace both headlight assemblies at a cost of $900+. Rob G pulled me into the office and said he had bad news. I had already been there 1hour, He ordered both li headlight assemblies at a cost of $900+. Rob G pulled me into the office and said he had bad news. I had already been there 1hour, He ordered both lights for my car but someone else only ordered 1 light 2 weeks ago because there was one sitting somewhere. By the time of my appt and sitting for an hour Rob was told there was only 1 light available and they did not want to have to take the front bumper off twice. I understand that part but not the part of where someone went wrong and only ordered 1 light when it takes 2 weeks to get there and I'm still waiting for my car to have working headlights- can't drive after dusk cause my fog lights are brighter than my normal lights and it's a danger driving. I still have to wait about another week for light and then for it to be installed. Rob said he talked to someone about that and he was no happy either about the way they order things there so this doesn't happen to someone else. I have a coupon for money off work done there and it better be honored. More

When I need a oil change or any work they get me in. Ben ~ Dan Pope and Wayne all take great care of Me and that is why I am Loyal to St. Cloud Toyota !!!! Ben ~ Dan Pope and Wayne all take great care of Me and that is why I am Loyal to St. Cloud Toyota !!!! More

I received great customer service from Rob, appreciate his help! He attended to all my needs! his help! He attended to all my needs! More

Friendly staff all around, efficient process from start to finish with being updated as needed. Quality workmanship. to finish with being updated as needed. Quality workmanship. More

I like how they let you know the progress of the work, a video of their vehicle check is sent to you and they are honest in their assessment of future maintenance / service needs. video of their vehicle check is sent to you and they are honest in their assessment of future maintenance / service needs. More

Austin was helpful and clear. He showed concern that I had a long time to wait He showed concern that I had a long time to wait More

Good morning my Toyota company you did good job to my car I’m happy I’m happy More