St Cloud Toyota - Service Center

Very depersonalized. I was texted only for communication that needed authorization to be done. I didn't notice the text for quite a while. Too busy to walk into the lobb I was texted only for communication that needed authorization to be done. I didn't notice the text for quite a while. Too busy to walk into the lobby and ask? They know I was waiting. Charged me for the tire rotation which was to be covered under Toyota Care. Why didn't they know? People were friendly but you've lost the human touch; ultimately customer service is what brings people back. More

very helpful and nice. A sales employee also took time out of his day to help with my navigation system. very much appreciated. A sales employee also took time out of his day to help with my navigation system. very much appreciated. More

Kyle is the best and very personable. He did a great job and made us feel comfortable He did a great job and made us feel comfortable More

Kyle was so nice. He was very patient and respectful. The finance guy helped us find a payment that worked for us. He was very patient and respectful. The finance guy helped us find a payment that worked for us. More

Great dealership with exceptional customer service. Have driven Toyotas for the past 7 years and wouldn’t drive anything else. Have driven Toyotas for the past 7 years and wouldn’t drive anything else. More

The shuttle service took an hour and forty-seven minutes to pick me up after the service was complete. The service technician tore the cabin air filter during the inspection and expected me to buy a new to pick me up after the service was complete. The service technician tore the cabin air filter during the inspection and expected me to buy a new filter, when I asked the service writer about the filter he said “ that’s too bad”. I use this oil change service as a convenience. It was less than convenient. I’m going back to changing my own oil and basic service More

Service was what we would expect to receive having our hase the warranty for our car. The people we worked with were kind and helpful. hase the warranty for our car. The people we worked with were kind and helpful. More

Service people very friendly Battery implosion Hard to repair all of it possible down the road corrosion on Miss parts repair all of it possible down the road corrosion on Miss parts More

I had a oil leak appear and, although, they were very busy got me in to check it out. busy got me in to check it out. More

Great communication, professionalism, service, and experience. We have been dealing with these people for quite a few years. experience. We have been dealing with these people for quite a few years. More