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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,010 Reviews

3,010 Reviews of St Cloud Toyota - Service Center

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September 05, 2022

This was my third interaction with St. Cloud Toyota and I keep hoping to have a good experience and it was yet another horrible time. I had a scheduled oil change that I had set up for 4 p More

by ericrsather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marvin Graham
Sep 13, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

September 04, 2022

I want to give a shout out to Tam. She was very helpful and efficient in taking care of me when I was in for service. More

by Hmunson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamrarai Schouveller
Sep 06, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 03, 2022

Excellent service! Have always had good experiences at this dealership. I would highly recommend for all service needs More

by MSING21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alem Sanchez
Sep 06, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 03, 2022

I love having toyota care! ! I bought my car used and was not expecting to get free oil changes/tire rotations for 2 years and they offer completely car washes with service too! More

by Adieenicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't get their names unfortunately
Sep 06, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 03, 2022

Provided unexpected service faster than promised. Offered service programs that will save me money in the future. More

by TIMWENSMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 03, 2022

Very efficient and quickly advised me of additional work that was recommended And that service was promptly provided!😊 More

by BARBANDRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 02, 2022

I always have a great experience at this dealership. Super clean and friendly people to work with! More

by Sartell5
Recommend Dealer
Yes
Employees Worked With
I don’t know
Sep 02, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 01, 2022

When I made appt, theh said it would take 2 hours--new cabin filter and valve gasket replacement. After 2 hours, they called me to the service desk, said they had replaced the cabin filter and then asked More

by sonnekfarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

September 01, 2022

They were prompt in processing my vehicle prior to service. The Service Manager was kind equally prompt as well. More

by TVENSKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Sep 01, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 01, 2022

Great service and very friendly! I was happy when told oil change and tire rotation were free because I bought my Corolla there a year ago. More

by MARYOPATZ
Customer Service
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 01, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

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