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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,010 Reviews

3,010 Reviews of St Cloud Toyota - Service Center

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October 28, 2022

Oil change was done wrong. How can an oil change be done incorrectly? Too much oil was put in my engine. Rob Gable took care of the issue but it is difficult to believe tha More

by Eichen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. It sounds like the issue was taken care of, but please call our service manager, Ben Becker at 320-253-2581 if there's anything else we can do for you.

October 27, 2022

They always do a good job there on time courteous and let you know what they all did to your vehicle More

by garyquitmeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Oct 27, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 25, 2022

Only problem is length of time waiting for appointment otherwise excellent service with professional staff More

by dballant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 25, 2022

Thank you for giving 25000 miles service- tire rotation and full point check . Thank you for car wash More

by ATOMOVIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Oct 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 24, 2022

Service visit took awhile but when the visit was complete, I realized how thoroughly the service technician reviewed everything. That gives me so much satisfaction. Great job. Thanks. More

by JMANTHE24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 23, 2022

Got remote start put in 2020 tacoma don’t work third time bringing in by St. Cloud Toyota…. More

by BENSPIKE1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marvin Graham
Oct 26, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

October 23, 2022

Very happy with St. Cloud Toyota service. My vehicle service was completed quickly and accurate. More

by MARLENE12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 22, 2022

Clean, friendly, and they explained what they did for maintenance. They also explained what would need to be don’t in the future. More

by shannon.ristedt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Oct 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 22, 2022

Was a great experience today, everyone was very friendly. Was nice too look at all the cars on lot. More

by LINDABRINK4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alem Sanchez
Oct 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 22, 2022

Good customer service and attention to detail. Scheduled my service work promptly, answered all my questions and kept me informed. More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Oct 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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