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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,008 Reviews

3,008 Reviews of St Cloud Toyota - Service Center

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August 09, 2024

Rob Gable is a great service advisor. He helped us get our RAV in when it worked for us and kept us posted on the issues and suggested repairs. More

by Schmitzelbonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 07, 2024

Ben,Dan and crew were great! They got us back on the road in record time ! More

by rlrysavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Becker
Aug 08, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 04, 2024

xx. Cloud Toyota is a wonderful place to bring your vehicle. They are always accommodating to whatever your situation. I trust what they tell us and will keep bringing my vehicle there for service. More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 03, 2024

Rob Gable is a great service advisor. Used him before when I purchase my Tundra Capatone last year while in town. His Service Mgr Ben is great too. More

by Kevin S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Service Mgr five star
Aug 05, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 29, 2024

the service bays are lit well and clean, initial response upon arrival was fast and efficient. a video of the inspection was sent to my phone, a new experience for me showed a picture of the cab filter and o More

by rudenick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 23, 2024

I was disappointed with today’s service. I had an appointment at 10am. I got there before my appointment time. I was there until noon for a tire rotation…I think I’ll go somewhere else next More

by HEATHERBEUTZ07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our xx. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We apologize for the long wait. If there's anything else we can do for you, please call our service manager, Lori Heinz, at 320-253-2581.

July 22, 2024

Sharmeta is very pleasant and kept communication open. Everything was done in a timely manner More

by SHARMETAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers’ lives.

July 20, 2024

Everyone was very accommodating from the moment I pulled into the garage to the very end when I met with Dan who checked me out. They did a great job on my car and I really appreciated their service. Patric More

by PATTYSINGS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

St Cloud Toyota responded

Thank you for the great review, Patricia! We appreciate having you as a customer.

July 19, 2024

Buying a car here was fast and efficient. Adam was awesome to deal with and made it easy. More

by jjdobbs
Recommend Dealer
Yes
Employees Worked With
Adam Haffner
Jul 22, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 17, 2024

It felt like we were at a timeshare event. We came in for an oil change and tire rotation. It took 2+ hours. We were told that we needed expensive repairs that should not be necessary on More

by JOSTKN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea who I worked with
Jul 17, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz, at 320-253-2581.

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