St Cloud Toyota - Service Center

Came in for my 20,000 mile service. Had an oil pan issue that was discovered as well that was taken care of but required a loaner. Thankful for the loaner but it required me to make two Had an oil pan issue that was discovered as well that was taken care of but required a loaner. Thankful for the loaner but it required me to make two trips from the Twin Cities. The reason I did not rate Excellent” or “Good” is because the service rep seemed dismissive of the issue that the RAV4 was emitting a rust-like stain on my garage floor behind each of the 4 tires after it had rained. Was told there was nothing that could be done even before they looked at it. Was subsequently told that they couldn’t see anything. Nevertheless, my new “epoxy”garage floor repeatedly gets rust-colored stains that need mopping after every precipitation event. This has never happened to any of the other vehicles I have owned or currently own (not Toyotas). It would be interesting to find out if other customers have had this issue? More

Very good vehicle service and customer contact. I'll be coming again when I need service. I'll be coming again when I need service. More

Always willing to advise and help! Absolutely nothing to ever complain about. Thank you all very much Absolutely nothing to ever complain about. Thank you all very much More

Friendly, accommodating efficient, timely, and they have been pretty much this way since we began with them in the 1980's been pretty much this way since we began with them in the 1980's More

I bought my car in for a routine oil change. I was offered a shuttle to work but went with their easy and secure night drop and left my keys after hours to save time the next morning. They were I was offered a shuttle to work but went with their easy and secure night drop and left my keys after hours to save time the next morning. They were done with my car early and even washed it for me. More

On time. Fast. Complimentary car wash. Pleasant. Explained what they did. Not need anything extra. Used a good priced coupon. Fast. Complimentary car wash. Pleasant. Explained what they did. Not need anything extra. Used a good priced coupon. More

Had tires mounted on aftermarket rims. So fall all has gone great just waiting on truck to show up.....should be soon now.. :>) So fall all has gone great just waiting on truck to show up.....should be soon now.. :>) More

A little bit dissatisfied for not removing most of the scratches from my car. It scratches from my car. It More

I brought my car in for an oil change and the inspection revealed worn brakes (which I suspected) so those were replaced as well. I feel the recommended service was reasonable. The shuttle service was promp revealed worn brakes (which I suspected) so those were replaced as well. I feel the recommended service was reasonable. The shuttle service was prompt - a real plus! More

Great service. Shout out to Lacy Ploof for making my car look nice and shiny! Shout out to Lacy Ploof for making my car look nice and shiny! More