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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,010 Reviews

3,010 Reviews of St Cloud Toyota - Service Center

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November 11, 2022

Auto came for a Tire Rotation with a prearranged apointment. It took 2 hours!! Is this your normal? More

by rnairn005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamrarai Schouveller
Nov 11, 2022 -

St Cloud Toyota responded

Thank you for the good review. We apologize for the long wait.

November 09, 2022

Excellent as always. Ben and crew never disappoint. I recommend SCT to friends and family all the time. More

by PETER.HANSEN1477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 09, 2022

Excellent work toyota dealership did to my 2019 rav 4 Toyota.thanks for all you do to your customers More

by JAREDOMWONO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
Nov 10, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 09, 2022

Are always pleasant; it was raining so he offered to bring my Rav4 into garage for me. More

by SPRAMANN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alem Sanchez
Nov 10, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 09, 2022

Waited 2 1/2 hours to have four new tires put on ridiculous wait time nobody came out to tell me delay, l had to ask why so long. I had an appointment scheduled and waited assuming it would be 45 mi More

by SOPHIASTAR110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Faber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581. Or please let us know your name and best way to contact you, if you'd like someone to reach out to you.

November 09, 2022

Excellent service from sales men, a little bit experienced delays from service department, it looks like miscommunication between service department and sale department More

by lenchogudisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Darsow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pappenfus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Graham
Nov 10, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer. I will share your concerns with the sales and service managers.

November 07, 2022

Always good service and we really like that they do a courtesy car wash too More

by CLASEMAN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

November 06, 2022

Techs did a great job! I was totally satisfied with my service. I didn't have to wait very long which was nice. More

by RSTANG6813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamrarai Schouveller
Nov 07, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 04, 2022

First time in years that I have a complaint but I was not happy to have to return same day because you forgot to put the cabin filter in. More

by SBWON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Nov 07, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. Please give us a call if there's anything else we can do for you.

November 04, 2022

The Toyota dealership honors appointment times and they always inform me what work was completed and what other work is needed. The young man who explained the costs of my maintenance appointment was profe More

by niemisallyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Nov 07, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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