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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,010 Reviews
Call Service Center (320) 253-2581

3,010 Reviews of St Cloud Toyota - Service Center

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November 25, 2022

Got the vehicle in ahead of schedule, and also completed early as well. Not as friendly as last visit, but okay. Late appointment, and holidays coming up. Will go again. More

by EHULS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 24, 2022

My appointment was at 2 pm; I left at 3:40. other lady waited over 2 1/2 hrs. Too long to wait. More

by MJBOELZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alem Sanchez
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Nov 25, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case, and we apologize for the long wait. Please let us know if there's anything we can do for you.

November 23, 2022

We have been happy with this dealership. The service has been excellent ant they communicate well. More

by dmccarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
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Nov 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 23, 2022

Everything went great. On time and communicated well. Thanks a ton. See ya next time. More

by MARK@HIT4YOU.NET
Recommend Dealer
Yes
Employees Worked With
No idea about names.
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Nov 25, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 22, 2022

Due to taking longer then expected your young man told me how sorry he was for the wait and took money off of m y bill. You have great people working for you. I appreciate the sincerity and genuine caring yo More

by tugtupite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 21, 2022

The wait time was not explained to me. It took 3 hours and no one came to talk to me. An alignment was done without asking me. The service advisor made it right after hearing my frustratio More

by JACLYN_NISKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. However, I'm glad we were able to make it right. Please let us know if there's anything else we can do for you.

November 20, 2022

This was a wonderful experience, working along side my salesman and all the office people. More

by MOHAMEDMOHAMED101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismail Abukar, Marvin Graham, Tamrarai Schouveller
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Nov 21, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 20, 2022

Nate L. is great and service was awesome from everyone that help with our car! More

by rachael.moen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 20, 2022

It took way too long kinda expensive and he broke one of my wheel caps and was not impressed with the technician More

by JRMCCANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

November 18, 2022

WE LOVE THE NEW RUNNING BOARDS. DAN WAS FRIENDLY AND HELPFUL AND THE CAR WASH IS A NICE RELATIVELY NEW PERK. More

by Kirk Lamb
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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