3,010 Reviews of St Cloud Toyota - Service Center
Good experience so far. Nate in sakes was very good in helping me find a car and service was good during first oil change. Nate in sakes was very good in helping me find a car and service was good during first oil change. More
First I had to wait 3 weeks for an appt for a 20,000 check up (note: the last check up I was told they couldn’t do the recall because they didn’t have the right tech there… but I had specifically called check up (note: the last check up I was told they couldn’t do the recall because they didn’t have the right tech there… but I had specifically called for the recall…). When I arrived at 9am I was told It would be 3 hours to do a tire rotation, oil change and the recall (recall was 1 hour). In the 2.5 hours it ended up taking I watched 4 different people come in without appts and leave before me. Why should I have to wait 2-3 weeks to get an appt, be stuck there for 2-3 hours while they allow people to just “stop in” and are helped immediately More
They have fantastic customer service in their service department. You feel well taken care of. As an owner of an older vehicle, I appreciate there efforts to be cost effective, offer less expensive al department. You feel well taken care of. As an owner of an older vehicle, I appreciate there efforts to be cost effective, offer less expensive alternatives when applicable, and recommending what repairs need to be done and what could wait. More