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3,008 Reviews of St Cloud Toyota - Service Center
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April 28, 2017
Routine Maintenance I have been going to this dealership for years to perform maintenance on my RAV4 and they have been wonderful! The employees are super friendly and e I have been going to this dealership for years to perform maintenance on my RAV4 and they have been wonderful! The employees are super friendly and efficient, the work is completed in a timely manner and I am always pleased with their service and the quality of their work. The time before this, I had to purchase a set of tires and I had a ton of questions...Dan Pope was just so great! I am very happy with this dealership and all of the vehicles I have purchased from them over the years! More
by Jackie Blake
Employees Worked With
Justin Olsen
April 21, 2017
Tires and full detail Very friendly. Prices as quoted. Exceptional detailing work. My car looks and smells brand new. I am very happy with all areas of this dealership. Very friendly. Prices as quoted. Exceptional detailing work. My car looks and smells brand new. I am very happy with all areas of this dealership. More
by BobS
Employees Worked With
Trent
April 21, 2017
Oil Change and Tire Rotation Always fast, friendly and professional. I trust the quality of the work that they do and their advice for maintaining my vehicle. I consider the servi Always fast, friendly and professional. I trust the quality of the work that they do and their advice for maintaining my vehicle. I consider the service department an important consideration as to where I purchase my vehicle and maintaining a relationship with the dealer. In this case it's a win. More
by jborg65
Employees Worked With
Dan Pope
April 20, 2017
5000K Service When I arrived I was quickly greeted by a service manager and quickly checked in. The service was done quickly and questions I had were fully answered When I arrived I was quickly greeted by a service manager and quickly checked in. The service was done quickly and questions I had were fully answered. More
by galoot
Employees Worked With
Trentyn Braun
April 14, 2017
Service with Smile At St. Cloud Toyota, I received the best service. My service advisor, Trent Braun, greeted me with a smile at 7:15 a.m., he was very organized and qu At St. Cloud Toyota, I received the best service. My service advisor, Trent Braun, greeted me with a smile at 7:15 a.m., he was very organized and quickly had me and my car checked in and ready for service. The reception area is a very comfortable place to wait, complete with wifi, t.v. and the best coffee ever! My vehicle was serviced in a timely manner; it was the perfect start to my hectic day. More
by Sunfish
Employees Worked With
Trent Braun
April 06, 2017
Tire rotation went as planned Got an appointment when I needed it and got in and out as promised ,work was explained and future service was noted. Also told of coming promotions. Got an appointment when I needed it and got in and out as promised ,work was explained and future service was noted. Also told of coming promotions. More
by Author
Employees Worked With
Trent
March 10, 2014
I bought my car new in 2006 and have had it serviced at this dealership and had no problems. The most recent service was last week and it was the same as every time. A couple of days later I went with a this dealership and had no problems. The most recent service was last week and it was the same as every time. A couple of days later I went with a male friend while he had his car serviced. I was taken back by the way he was treated compared to the way I have always been. I'm not sure why he was treated so much better. They washed his car and walked him out to the car lot to show him where they parked it. I don't know how many times I've had to walk back in to ask where my car was because I couldn't find it. Now I wonder if my car gets the same kind of disinterested treatment as I do. More
by brask
Employees Worked With
I don't remember
July 15, 2011
I brought my 2011 Prius in for first oil change and asked to have the antenna looked at because it looked like it was not completely attached at the base/molding. The tech accused me of backing into somethi to have the antenna looked at because it looked like it was not completely attached at the base/molding. The tech accused me of backing into something to cause this to be bent. I explained that I did not back into anything, there were no marks on the antenna as they could clearly see and it was never inside anything to back up and hit the antenna. He continued to accuse me of causing the damage-I asked to speak to manager-same thing basically and that it would have to be looked at by Toyota rep sometime in the next 2 weeks to detemine if they would approve fixing this. I am not happy or satisfied and now wonder if they performed the oil change correctly, if not am I going to have to pay for further issues caused by them because they will accuse me of creating the problem rather than accept responsibility. That was July 5. Still have not heard when the Toyota rep is supposed to look at the antenna- crappy service, crappy follow up and I really don't want to go back there for service but am limited in choices so will probably have to. The sales folks, however, are awesome and really enjoyed working with them when buying my car-just not expecting the poor customer service in the service area so was shocked and disappointed. More
by HTucker611
Employees Worked With
Service Manager and one of the techs
